Warehouse Customer Service Representative

2 weeks ago


Mississauga, Ontario, Canada Delmar International Inc. Full time

Mandate:

Reporting to the Warehouse Supervisor, the

Warehouse Associate will act as the primary contact for assigned customer accounts in the Warehouse. The Warehouse Associate will support warehouse operations by providing timely and efficient service to all customer inquiries. The job holder is expected to pick on the floor in addition to data entry duties.

Additional responsibilities include, but are not limited to:

  • Coordinate unloaded containers daily with internal & external lumping teams
  • Receive and process customer orders in a Bonded Warehouse
  • Schedule inbound freight carriers

Requirements:

  • Previous customer service experience within a 3PL warehouse environment
  • Must be proficient in Microsoft Word, Excel, and WMS (Warehouse Management System)
  • High school diploma or equivalent
  • Shift flexibility; varied work schedule
  • Bondable (Criminal check is required able to acquire and maintain Federal Security Clearance in good standing)

Physical Requirements:

  • 50% warehouse duties
  • Must be able to lift up to 25 pounds at times.
  • Ability to move around the warehouse.

What You Offer:

  • Excellent attention to detail, problem solving and followup
  • Strong organizational skills
  • Ability to adapt and work efficiently in a fastpaced environment
  • Motivated individual who works well in a team and also independently

What We Offer:

  • Equal opportunity employer
  • Competitive compensation
  • Development opportunity with paid training
  • Employee recognition and appreciation program
  • Referral bonus
  • Comprehensive health and dental care
  • Balance between work and home life


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