Manager, Next Evolution of Work

2 weeks ago

Toronto, Ontario, Canada TD Bank Full time

TD Description
Stay current and competitive. Carve out a career for yourself. Grow with us.

Department Overview
Have you ever wanted to move faster, have fewer meetings about meetings, and spend less time on administrative tasks, paperwork, and approval processes? How many times have you wished you could focus on specific customer solutions, adapt quickly when needed, and spend more time continuously improving products and services instead of the traditional project start, finish, disband and start all over again?

The Next Evolution of Work (NEW) is about changing the way we work, and what we work on, so we can develop better, more innovative solutions for our customers and colleagues. It's about shifting our operating model—how we run the Bank—to be faster, more efficient, and able to deliver from concept to product or solution at the speed with which the market is evolving. With nontraditional competitors like fintech and Big Tech bringing innovative technologies and digital solutions to banking, we know that customer expectations and the pace of change in our industry are going to continue to increase.

Great companies find a way to adapt to the environment they are in.

The Next Evolution of Work (NEW) is how TD is adapting and future-proofing the Bank, fast-tracking agile transformation across the enterprise so we can respond to customer needs in real time.

If you want to join 9000+ colleagues helping shape TD history, now is the time Changing the way any large company operates is like rewriting its DNA and we're looking for exceptional colleagues, like you, to make it happen.


  • The Next Evolution of Work (NEW) Communications team helps tell the NEW story at TD, managing the full scope of communications planning and delivery for internal and external audiences. Partnering with communications leads across the enterprise, this team is responsible for providing strategic advisory support, deepening colleague understanding of NEW and generating excitement about the limitless potential this transformation will unleash. We're looking for communications professionals with a positive attitude who are driven to produce extraordinary results and thrive in an environment that is fastpaced, high energy, and collaborative. From crafting timely and relevant executive messaging to creating content for engagement campaigns, you'll be empowered to innovate and deliver communications from creative vision to execution. You'll be busy, but never bored, and your real passion for making a difference will reap lasting rewards.

Key accountabilities include:

  • Work closely with NEW AVP, Senior Managers, business partners and senior leaders to develop and implement internal and external communication strategies that support TD's business objectives.
  • Provide strategic communications counsel and support to senior leadership and business partners for transformational change initiatives.
  • Develop, execute and support proactive and reactive communications tactics to support complex initiatives.
  • Write and edit compelling, creative and clear materials relevant to the intended audience, including executive communications, plans, newsletter articles, intranet content, video scripts, internal event support and more.
  • Help drive and sustain change in the field by working with change managers, creating meaningful content to support change initiatives.
  • Evaluate effectiveness of internal communication vehicles.
  • Provide innovative ideas to help improve strategic plans and tactics.

Job Requirements

  • Undergraduate degree or relevant professional certifications, designations, or equivalent required
  • Over 7 years of relevant work experience
  • Proficient to contribute to strategic direction of the function and provide advice to senior leadership
  • Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives
  • Advanced knowledge of multiple communications disciplines, media channels, internal/external audiences, public relations, consulting principles, lines of businesses supported, banking industry, and customers supported
  • Strong judgement skills for using sophisticated analytical tools and techniques to identify solutions
  • Strong influential skills to influence and gain alignment across increasingly senior shareholders while exercising discretion in confidential matters
  • An intellectual mind with positive attitude who can deliver projects and initiatives by prioritizing and multitasking in a demanding environment

Inclusiveness


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.

We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.

If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms

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