Integration Specialist

1 week ago


Québec, Quebec, Canada Dormakaba Group Full time
Montreal, CA, QC H4P 2G7

POSITION OVERVIEW
dormakaba is seeking an Integration Specialist to join our team.

The Integration Specialist is the cornerstone of our integration strategy and will have to analyze the issues, propose solutions, validate them, liaise the development team with the customer and make sure that the right solution gets deployed.


PRIMARY DUTIES

  • Evaluate integration potential of strategic partnership along with Product Management.
  • Work in close collaboration with third parties to identify and assess integration needs and requirements; and propose solutions that are mutually beneficial.
  • Prepare technical presentation material (from an overview to indepth) for our partners to help the integration process.
  • Establish and maintain close relationship with our partners to unleash the full potential of the partnership.
  • Plan, lead and manage the integration projects and liaise with the internal and external development teams.
  • Create and maintain the documentation that is required to support our product integrations.
  • Manage consulting companies that are used for the security testing of our products
  • Identify and develop test tools that are required to support our partners' integration.
  • Plan, prepare and execute system testing to demonstrate our ability to integrate with partners
  • Prepare training material for partners
  • Lead training sessions and answer questions from integration partners
  • In collaboration with the rest of engineering and the customer support team identify and propose solutions to issues addressed to our thirdlevel support

REQUIREMENTS

  • Strong customer focus
  • Strong passion for technology and infrastructure, willingness to learn new technology. Possess qualities such as innovation and creativity with attention to detail and emphasis on security
  • A strong focus on business outcomes
  • Inclined towards team collaboration, open communication and reaching across functional borders
  • Experience and knowledge of commercial analyzing / debugging tools (Wireshark, Fiddler, Postman, SoapUI, etc.)
  • Experience and knowledge of wireless communication protocols (Zigbee, Bluetooth, WiFi), secured communication protocols (TLS, RSA,), network protocols (IP, ARP, TCP, UDP), and network topologies (mesh, star, bus, etc.)
  • Understand the concept of SDKs and APIs
  • Strong QA experience in testing integration points
  • Knowledge of Database Management systems
  • At ease with writing basic SQL queries
  • Experience in technical documentation
  • Troubleshooting realtime issues by analyzing Logs and traces
  • Perfectly bilingual, both in English and French

EDUCATION AND EXPERIENCE WE'RE LOOKING FOR

  • Bachelor's degree in Engineering, Information Technology or related field.
  • Five or more years of experience in software development or supporting deployment to customer and/or customer support.

Experience in these areas is preferred:

  • Experience with cloud services
  • e.g. AWS, Azure
  • Writing scripts for automation

CRITICAL SUCCESS FACTORS

  • Team player and strong collaborator
  • Problem solver (always brings solutions, enjoys challenges)
  • Dependable (reliable and follows through on commitments)

WE OFFER

  • A fastgrowing international company
  • A stimulating, fast and friendly work environment
  • An opportunity to highly contribute to the success of the company
  • Competitive global compensation
  • Free parking and onsite cafeteria
  • A 3minute walk from Namur metro station

APERÇU DU POSTE
dormakaba recherche un spécialiste de l'intégration pour rejoindre notre équipe.

Le spécialiste en intégration est la pierre angulaire de notre stratégie d'intégration et devra analyser les problèmes, proposer des solutions, les valider, assurer la liaison entre l'équipe de développement et le client et s'assurer que la bonne solution est déployée.


FONCTIONS PRINCIPALES
- Évaluer le potentiel d'intégration des partenariats stratégiques, en collaboration avec l'équipe de gestion de produits.

  • Travailler en étroite collaboration avec des tiers pour déterminer et évaluer les besoins et les exigences d'intégration, et proposer des solutions qui sont mutuellement avantageuses.
  • Préparer le matériel des présentations techniques (vue d'ensemble et analyse détaillée) à l'intention de nos partenaires afin de faciliter le processus d'intégration.
- Établir et entretenir une relation étroite avec nos partenaires pour libérer le plein potentiel du partenariat.

  • Planifier, diriger et gérer les projets d'intégration et assurer la coordination avec les équipes de développement internes et externes.
  • Créer et tenir à jour la documentation requise pour soutenir l'intégration de nos produits.
  • Gérer les sociétés d'expertsconseils utilisées pour tester la sécurité de nos produits.
  • Repérer et développer les outils de test requis pour soutenir l'intégration de nos partenaires.
  • Planifier, préparer et e


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