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Business Account Manager

4 months ago

Mississauga, Ontario, Canada CROSSMARK Canada Inc. Full time

Overview


The Business Account Manager will have a deep understanding of both retailer and manufacturer strategies to develop and execute growth plans based on strategic intent set by VP & Client.

The Business Account Manager provides direction to Customer Business Managers and field operations to optimize client business plans.

They will be the key point of contact for client leadership and will be expected to deliver consistent experiences and outcomes.

The Business Account Manager will drive the business planning process working closely with cross-functional business partners within the business Insights, Planning organization, field operations and channel teams to improve key metrics based on analysis of promotion, spending, volume (forecasts and actuals), execution rates and return on investment.


Responsibilities

  • Coordinate with Customer Business Managers to develop and execute business plans.
  • Build and manage strategic plans for respective retailers/wholesalers.
  • Align on strategy and plan with clients and Customer Business Managers; Identify opportunities and threats.
  • Feed CBM's w/ planning analytics to support cat/line reviews, NI presentations, etc.
  • Effective trade fund management and visibility.
  • Measure effectiveness of customer promotions.
  • Align w/insights lead and be guided by insights specific to category/brand, consumer/shopper, channel/retail dimensions.
  • Work with syndicated/other data sources to both manage and inform strategic and tactical trade plans.
  • Develop retail merchandising plans and work collaboratively with field operations to ensure that all activities are executed with excellence.
  • Adhoc financial and data analysis, including pre/post event analysis and impact of retail merchandising coverage.
  • Develop customer level distribution and merchandising targets with supporting insights and merchandising activation plans for each key initiative.
  • Attending customer sales calls with the customer development team where appropriate.
  • Develop and deliver content as part of the business review process.
  • Ensure client's plans are built and maintained in TradePro and the client's trade planning system (where applicable)
  • Develop monthly reporting dashboards to ensure key results are shared with client; provide insights/recommendations for future activity based on results.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
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Education:Bachelor's degree (B.A.) from a four-year university.
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Experience:Work experience in sales or marketing for a minimum of 4-5 years

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Physical Demands:None

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Specific Skills:Excel, Power Point, working knowledge of Nielsen and syndicated data sources.
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Special Skills:Strong communication and people skills. Must possess collaboration and influencing skills. Ability to be a clear communicator, strategic thinker, and problem solver. Must have ability to effectively prioritize demands and follow through on commitments.
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Working Conditions:Office & Field environment

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Travel Requirements:Varies, 20-30%

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Language Skills:English is the primary language skill, however, bilingual skills may be required based on business necessity.

Job Types:
Full-time, Permanent

Salary:
From $100,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • RRSP match
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Application question(s):

  • Do you have Account management experience in OTC ?
  • How many years of experience do you have in account management ?
  • Do you have experience calling on Shoppers Drug Mart?
  • What brands did you manage?

Work Location:
Hybrid remote in Mississauga, ON L4W 4Y1