Coordonnateur(trice) Gestion Immobilière

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

CE QUE VOUS FEREZ

CE QUE NOUS RECHERCHONS

CE QU'IL Y A POUR VOUS

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The Property Management Coordinator reports to the Property Manager. In this position, the incumbent acts as a contact with Tenants, responds to their complaints and undertakes follow-up and quality control for all services provided to ensure complaints are channeled and resolved as quickly as possible. The incumbent is responsible for account reconciliation and invoicing regarding Tenants.

WHAT YOU'LL BE DOING

Interact and communicate efficiently with the various stakeholders (Tenants, operations staff, suppliers and contractors)

Minimize receivables and ensure follow-up of collection calls, document notes to file and monitor the complete collection process. Relay tough cases to the Property Manager

Prepare letters and translate some documents

Prepare tender call packages

Prepare French and English communications for Tenants

Invoice services to Tenants on a monthly basis

Ensure smooth running and effective conduct of operations with respect to building maintenance and operations and make sure health and safety policies are complied with

Actively participates in the environmental certification process of the properties under its responsibilities

Any other tasks delegated by the Property Manager

WHAT WE'RE LOOKING FOR

Three (3) to five (5) years of experience in administration or management, preferably in the real estate business

High School Diploma

Fully bilingual, French and English, both written and spoken. Sound knowledge of French spelling and grammar

Proficiency in analysis and ability to identify and solve problems.

Ability to work individually and as part of a team

Sound time management and ability to respond to changing priorities, sometimes under tight deadlines

Demonstrated ability to evolve in a computerized environment

Working knowledge of Microsoft Office Suite and real estate systems, such as Yardi, Procore, Building Engines as well as other systems

WHAT'S IN IT FOR YOU

Join an industry leader and shape the future of commercial real estate

Deep investment in cutting-edge technology to power your work

Comprehensive and competitive benefits plan

A supportive, caring and diverse work environment designed for your growth and well-being

Location:

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Relevant du/de la gestionnaire de propriété, le/la Coordonnateur(trice), Gestion immobilière sera en contact avec les locataires et répondra à leurs requêtes. Cette personne aura la responsabilité d'assurer le suivi et le contrôle de la qualité de tous les services fournis afin de veiller à ce que les requêtes/demandes soient adressées et résolues aussi rapidement que possible. De plus, le titulaire sera responsable de la réconciliation des comptes et de la facturation aux locataires.

CE QUE VOUS FEREZ

• Interagir et communiquer efficacement avec les différentes parties impliquées (locataires, personnel d'exploitation, fournisseurs et sous-traitants)
• Minimiser les créances et assurer le suivi des appels de recouvrement, documenter les notes au dossier et surveiller le processus de recouvrement complet. Référer les cas difficiles au gestionnaire immobilier
• Préparer des lettres et traduire certains documents
• Préparer les dossiers d'appels d'offres
• Préparer les communications en français et en anglais pour les locataires.
• Facturer les services aux locataires sur une base mensuelle
• Veiller au bon déroulement et à l'efficacité des opérations en ce qui concerne l'entretien et l'exploitation des bâtiments et s'assurer que les politiques en matière de santé et de sécurité sont respectées
• Participer activement au processus de certification environnementale des propriétés sous sa responsabilité
• Produire le rapport sur le développement durable
• Exécuter autre tâche déléguée par le gestionnaire immobilier

CE QUE NOUS RECHERCHONS

• Trois (3) à cinq (5) ans d'expérience en administration ou en gestion, de préférence dans le secteur immobilier
• Bilingue anglais et français*, à l'écrit et à l'oral
• Diplôme d'études secondaires
• Bonne connaissance de l'orthographe et de la grammaire françaises
• Capacité d'analyse et aptitude à identifier et à résoudre les problèmes
• Capacité à travailler individuellement et en équipe
• Bonne gestion du temps et capacité à répondre à des priorités changeantes, parfois dans des délais très courts
• Capacité démontrée à évoluer dans un environnement informatisé
• Connaissance pratique de la suite Microsoft Office et des systèmes immobiliers, tels que Yardi, Procore, Building Engines ainsi que d'autres systèmes

CE QU'IL Y A POUR VOUS

• Joignez vous à un chef de file du secteur et façonnez l'avenir de l'immobilier commercial
• Des investissements massifs dans les technologies de pointe afin d'optimiser votre travail
• Un régime d'avantages sociaux complet et concurrentiel
• Un milieu de travail stimulant, conçu pour votre croissance et votre bien-être

*Interactions orales et/ou écrites avec des partenaires externes basés à l'extérieur du Québec (par exemple, fournisseurs de services, cabinets d'avocats, pairs, banquiers, firmes de courtage, firmes d'analyse de crédit, agences de crédits, etc.)

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The Property Management Coordinator reports to the Property Manager. In this position, the incumbent acts as a contact with Tenants, responds to their complaints and undertakes follow-up and quality control for all services provided to ensure complaints are channeled and resolved as quickly as possible. The incumbent is responsible for account reconciliation and invoicing regarding Tenants.

WHAT YOU'LL BE DOING

• Interact and communicate efficiently with the various stakeholders (Tenants, operations staff, suppliers and contractors)
• Minimize receivables and ensure follow-up of collection calls, document notes to file and monitor the complete collection process. Relay tough cases to the Property Manager
• Prepare letters and translate some documents
• Prepare tender call packages
• Prepare French and English communications for Tenants
• Invoice services to Tenants on a monthly basis
• Ensure smooth running and effective conduct of operations with respect to building maintenance and operations and make sure health and safety policies are complied with
• Actively participates in the environmental certification process of the properties under its responsibilities
• Any other tasks delegated by the Property Manager

WHAT WE'RE LOOKING FOR

• Three (3) to five (5) years of experience in administration or management, preferably in the real estate business
• High School Diploma
• Fully bilingual, French and English, both written and spoken. Sound knowledge of French spelling and grammar
• Proficiency in analysis and ability to identify and solve problems.
• Ability to work individually and as part of a team
• Sound time management and ability to respond to changing priorities, sometimes under tight deadlines
• Demonstrated ability to evolve in a computerized environment
• Working knowledge of Microsoft Office Suite and real estate systems, such as Yardi, Procore, Building Engines as well as other systems

WHAT'S IN IT FOR YOU

• Join an industry leader and shape the future of commercial real estate
• Deep investment in cutting-edge technology to power your work
• Comprehensive and competitive benefits plan
• A supportive, caring and diverse work environment designed for your growth and well-being

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table

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