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Group & Online Sales Representative (Reception)
2 weeks ago
Groups & Online Sales Representative (Reception)
Department:
Marketing
Reports to:
Ticketing & Group Sales Assistant Manager, Online Sales Coordinator
Role Status:
Hourly, Full-time (including weekends, holidays and Canyon Lights)
What you'll do:
Responsibilities:
- Answer incoming phone calls, forwarding as necessary,
- Assist guests with online reservations,
- Assist with and respond to group bookings and inquiries,
- Communicate effectively with operations and other departments daily to ensure that all group reservations function as planned,
- Assist in keeping the general office area clean, tidy and organized,
- Assist in ensuring there are sufficient office and kitchen supplies in stock,
- Assist with organizing and tracking Park lost & Found items,
- Assist the Sales & Marketing team with tasks, as needed,
- Comply with CSBP policies and procedures.
Who you are:
- Student in business management, tourism/hospitality management or an equivalent combination of education and experience,
- 1 2 years guest service focused work experience or related industry experience,
- Exceptional communication skills, both verbal and written,
- Can handle stressful situations and meet fluctuating and demanding needs,
- Ability to work in a fastpaced, open environment,
- Intermediate experience with Microsoft Office (Excel, Word, Outlook, etc.),
- Must be extremely well organized and detail oriented.
Considerations:
- Able to work a variety of shifts including evenings, weekends and statutory holidays, to meet the needs of our business,
- While performing the duties of this position, you may be required to be sitting for extended periods of time,
- Ability to work in an open office environment with numerous distractions and business chatter.
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