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Parking Lot Patroller

3 months ago

Edmonton, Alberta, Canada Precise Parklink (West) Ltd. Full time
Precise ParkLink (West) Ltd. is seeking a Service Technician / Parking Lot Patroller to join our team.

As part of our team, you will work in a friendly and open environment with individuals from diverse backgrounds, fostering a positive and inclusive workplace.

Your primary responsibility this position will be responsible for maintaining, repairing, and installing all parking control devices/equipment, installing signage and other general maintenance.


Responsibilities:

  • Greet, welcome, and assist customers with professionalism, addressing any questions or inquiries they may have.
  • Effectively and efficiently handle customer complaints, ensuring timely resolution and followup with the customer.
  • Inform and advise guests, students, and staff about the products and services offered.
  • Support customers in their use and navigation of parking facilities and the campus.
  • Utilize parking software to patrol parking sites, demonstrating comfort and proficiency with technology. Assist with equipment repairs and sign installations.
  • Patrol and enforce parking regulations in various facilities and sites.
  • Perform litter pickup and maintain overall cleanliness of lots and parking equipment.
  • Learn and understand internal processes and protocols, completing minor paperwork as required.
  • Maintain clean work areas and vehicles, following safety procedures when working with other employees and the public.
  • Perform miscellaneous laboring activities, along with machine repairs as needed.
  • Maintains daily logs, reports and related documentation as required.
  • Landscaping experience would be considered an asset.

Requirements:

  • Shifts: Monday to Friday 7:00 AM to 3:00 PM.
  • Minimum 2 to 3 years of customer service experience.
  • Ability to write simple correspondence, including memos and letters.
  • Proficiency in following written, verbal, and diagram instructions.
  • Exceptional time management and organizational skills.
  • Strong knowledge of Microsoft Office products, including Excel, Word, and Outlook.
  • Ability to maintain and organize filing systems and basic databases.
  • Good analytical and problemsolving abilities.
  • Capable of working well independently as well as within a teamoriented environment.
  • Must possess a valid driver's license and be able to operate company vehicles.

Additional Qualifications:

  • Prior experience in parking services or a related field is an asset.
  • First Aid and CPR certification would be advantageous.
  • Knowledge of parking management software or systems is beneficial.
  • Excellent communication and interpersonal skills.
  • Detailoriented and able to multitask effectively.
  • Strong customer focus and a passion for providing exceptional service.

Salary:
$20.00-$22.00 per hour

Expected hours: 40 per week

Schedule:

  • Evening shift

Experience:

  • Maintenance: 2 years (preferred)
  • Driving: 5 years (preferred)

Licence/Certification:

  • Driving Licence (preferred)
  • Personal Insurance (5 year history) (preferred)

Work Location:
In person