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technical support specialist – information technology

4 months ago

Calgary, Alberta, Canada Tech Quest Solutions Inc Full time
  • Education:
  • Expérience: Education
  • Secondary (high) school graduation certificateWork setting
  • Relocation costs covered by employer
  • Willing to relocateTasks
  • Give access to computer networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operationsExperience
  • 1 year to less than 2 years
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 hours per week