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Employment Survey Program Assistant
3 months ago
About Our Organization:
When you join the City of Guelph, you join a team of over 2000 employees who deliver services the community relies on every day.
Together, we are bringing to life Guelph's vision of an inclusive, connected, and prosperous city where we look after each other and our environment.
As a regional top employer, the City of Guelph values its employees and offers competitive salaries, excellent benefit packages, opportunities for professional development, a healthy work-life balance, and many roles with flexible work options.
Guelph is consistently ranked as one of the best places in Canada to live, work, and play—all good reasons to consider a career in this beautiful city.
Job Summary:
Your role
- Collects, inputs, and verifies data and information as required for the City of Guelph's Employment Survey.
- Engage with business owners and relay questions and feedback back to internal staff.
- Daily use of survey software and hardware (laptop and tablet) to collect information and data.
- Followup with business owners inperson or by telephone when required.
- Regular travel throughout the City of Guelph.
- Perform other related duties as assigned.
Qualifications
- Postsecondary education (in process or completed) in business, economic development, planning, or equivalent related program and experience in conducting research, surveying, and statistical and demographic analysis.
- Experience with customer service
- Valid G or G2 driver's licence with a good driving record and a minimum of two years driving experience.
- Excellent communication skills with the ability to speak with business owners and staff, elicit information, respond to inquiries and complaints, and participate as an effective team member.
- Exceptional computer skills using software such as Microsoft Office, Survey 123, as well as familiarity using tablet devices.
- Ability to work independently with mínimal supervision and in a team environment.
Rate
CUPE 973 Grade: 3 $ $25.19
How to apply
The City of Guelph is an equal opportunity employer that values diversity in the workplace.
We are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance.