Program Coordinator
1 week ago
Salary:
$65,000 per annum, full benefits
Hours:
Full Time, Please note that this position requires working overnights as part of the rotation
Position Summary:
As part of Alpha House's Management Team, Program Coordinators, as a team, provide Management support for the agency 24/7. They will manage front line staff and or Shift Supervisors. Program Coordinators are expected to manage crisis's, provide critical incident debriefing, and are responsible for performance management of staff.
Responsibilities:
- Leads by example, interacts with clients in a caring, nonjudgmental manner, and ensuring staff are doing the same
- As part of the grievance procedure, resolve client concerns
- Provides training, coaching, mentorship, supervision and all levels of disciplinary action up to and including termination, to staff
- Responsible for writing, conducting and reviewing performance reviews of staff, and when necessary has the authority to extend probation
- Respond to and if necessary, investigate concerns and issues brought forward from staff related to Alpha Houses Respectful Workplace Policy, Employee Complaints and Vulnerable Adults Abuse Policy
- Responsible for ensuring staff are able to fully function and are motivated to provide high quality client care in a warm and compassionate manner
- Is responsible for the recruitment, selection and onboarding of staff
- Responsible for ensuring adequate shift coverage is provided by sending out available shifts using Shift Link and assigning shifts to staff
- Responsible for reviewing and approving time off bids/requests as well as ensuring the accuracy and approval of staff's pay
- Attends to crisis' (i.e. seizures, overdoses and deaths) providing debriefing as a group as well as 1:1 with staff impacted
- Ensures the safety of staff and clients by being up to date and accountable for safety protocols as well as accreditation and program audit standards
- Works with the Program Manager and or HR in resolving problems arising with team functioning and staff issues of a serious nature
- Partnering, interacting and building positive strategic partnerships with other agencies, community partners, local businesses and stakeholders, including resolving any concerns that may arise
- Be accountable for ensuring the accurate collection and submission of data and statistics for funding and outcome reports
- Ensure Agency Vehicle log books are being completed properly and report any maintenance issues to the Asset Manager
- Provide supervision to Volunteers and practicum students
- Delegate's responsibilities to Shift Supervisors and/or staff
- Responsible for holding regular program meetings and staff meetings
- Ensures the safety of staff in other 24/7 programs by checking in with teams between the hours of 2300 and 0700, seven days a week
- Participates in management meetings including those related to Labour Relations and collective agreement proposals
- Conduct regular reviews and audits of the Program to identify and verify compliance with accreditation and Alpha House policies, procedures and standards
- In conjunction with staff, respond to emergencies and address community and client complaints, resolving problems, completing program audits and implementing related changes
- While being fiscally prudent, manage the program budget to ensure the program has the necessary supplies to provide quality care to clients
- Participate in direct service provision as needed and to cover when there are gaps in staffing
Qualifications:
- Post-Secondary Education from a public educational institution, in a relevant field, minimum of a 2year Diploma Program, Bachelor 's degree preferred. Those in progress may be considered.
- A minimum of 3 years of experience successfully managing a team with proven positive results in training, coaching, mentorship and performance management of employees
- A minimum of four years' related experience, at least three of which includes direct experience in addictions, mental health, the homeless population or the indigenous
- An understanding of addictions including: withdrawal management, harm reduction, stages of change, trauma informed care and recovery oriented systems of care
- Strong interpersonal communication skills and the ability to communicate with discretion and maintain confidentiality of clients, staff concerns & disciplinary procedures
- Experience in crisis management (deaths, critical incidents etc) including facilitating and debriefing groups
- Must be tolerant, nonjudgmental with a high degree of compassion and empathy towards the homeless and those struggling with addictions and or mental health
- Proven crisis management, problem solving skills, rapportbuilding and advocacy skills
- Belief in harm reduction and housing first
- Must have the ability to work shift work, including overnights
- Computer literacy, including effective working skills in MS Word, Excel and Outlook
- An understanding
-
Programs Coordinator
1 week ago
Calgary, Alberta, Canada National Music Centre Full timeCommitment to Diversity and Inclusion:National Music Centre (NMC) believes in the power and importance of diversity and inclusion both in music and in the workplace. We ensure equal opportunity for all qualified applicants and encourage people of all visible minorities, including Indigenous applicants, and those of any religion, sex, age, ability, sexual...
-
Program Coordinator
1 week ago
Calgary, Alberta, Canada ICTC Full timeProgram CoordinatorThis role would have you developing, implementing, and managing programs to achieve ICTC's organizational goals and priorities as well as defined program deliverables including some of the day-to-day program administration. The Coordinator will provide input into the development of program and project plans and will coordinate...
-
Program Coordinator
1 week ago
Calgary, Alberta, Canada Calgary, AB Full time910 7 Ave SW, Calgary, AB T2P 3N8, Canada Req #297 About Us: For over 40 years, Immigrant Services Calgary has been an integral part of the Calgary community, working to make a meaningful difference in the lives of newcomers. Through our work, we ensure families and individuals have the support they need to successfully begin a new chapter of their lives...
-
Program Coordinator
1 week ago
Calgary, Alberta, Canada Diverse Workforce Full timeFull Time hrs per weekCompetitive salary and benefits packageThe Program Coordinator is responsible for intake, settlement & referral services for clients and performs all functions related to the program. Additionally, the Coordinator trains and assists settlement counsellors under the supervision of the Department Manager.DUTIES AND RESPONSIBILITIES Ensure...
-
Program Coordinator
1 week ago
Calgary, Alberta, Canada Child Safe Canada Full timeJob descriptionExperienced program coordinator neededRequired Skills: High attention to detail and ability to manage competing priorities and deadlines in a fastpaced, complex environment. Excellent verbal and written communication skills. Ability to evaluate staff performance and provide direction in a positive manner. Developed selfregulation skills...
-
Program Coordinator
1 week ago
Calgary, Alberta, Canada JPdL Full timePosition: Program Coordinator for Events, AlbertaSupervisor: General Manager of OperationsExperience: 3 years minimumStatus: Full-timeSalary: Competitive salary based on professional experience, incentive plan and benefitsFlexible working mode: RemoteCandidates must reside within the cities mentioned for regular travel during events, when required Start...
-
Travel Program Coordinator
1 week ago
Calgary, Alberta, Canada Calgary, AB Full timeFor over 40 years, Immigrant Services Calgary has been an integral part of the Calgary community, working to make a meaningful difference in the lives of newcomers. Through our work, we ensure families and individuals have the support they need to successfully begin a new chapter of their lives in Canada. We collaborate with partner agencies, governments,...
-
Coordinator, Risk Programs
1 week ago
Calgary, Alberta, Canada The University of Calgary Full timeDescriptionRisk Management within VP Finance is currently seeking a Full-time Regular Coordinator, Risk Programs.Reporting to the Sr. Manager, Risk Management & Insurance, the Coordinator, Risk Programs is responsible for the coordination and administration of key risk management programs at the University of Calgary. This position has primary responsibility...
-
Calgary, Alberta, Canada Calgary Stampede Full timeAbout the Calgary StampedeThe Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, cultures and community spirit with a vision to create a world-class, year-round gathering place for the community. Exemplifying the theme We're Greatest Together, the Stampede is one of the most respected volunteer-based...
-
Sport Program Coordinator
1 week ago
Calgary, Alberta, Canada Kaizen Lab Inc. Full timeOrganization Overview:At Vivo we are a charitable enterprise dedicated to promoting healthier lifestyles in Calgary and beyond, striving to help Canadians of all ages reach their peak health in various aspects of life. We focus on implementing local, evidence-based solutions to encourage individuals and communities to be more active and connected, driving...
-
HR Programs Coordinator
1 week ago
Calgary, Alberta, Canada Edon Management Full timeImmerse yourself in a position where your HR skills not only influence career development but also contribute to enhancing workplace culture and operational effectiveness within a company.Who are we?To put it simply, we've been around for nearly 30 years in Alberta and have grown to be a player in the commercial property management market. Our Team services...
-
Calgary, Alberta, Canada The University of Calgary Full timePosition OverviewThe Writing Symbols Lodge within Student and Enrolment Services is currently seeking a Regular Full-time Program Coordinator.This position reports to the Manager, Writing Symbols Lodge, and is responsible for the coordination of the Indigenous Student Access Program (ISAP).This position oversees general administration and coordination of...
-
Program Coordinator, Field Operations
1 week ago
Calgary, Alberta, Canada Rural Municipalities of Alberta Full time $86,321 - $109,824Sturgeon County is looking for a temporary, full-time, Conservation Program Coordinator in our Agriculture Services Department. The position is responsible for developing and implementing conservation programming for Sturgeon County, including the Alternative Land Use Services (ALUS) Program and the Wetland Replacement Program. Conservation Program...
-
Project Coordinator: Food Security Program
1 week ago
Calgary, Alberta, Canada Diversecities Full timeAbout the OrganizationFounded initially as the Calgary Chinese Community Service Association (CCCSA) in 1978 and rebranded in 2021 as Diversecities, we are a community-based organization with the mission to create an inclusive and supportive society where all people have full and equitable access to all aspects of Canadian society. Our vision is to continue...
-
Calgary, Alberta, Canada The Mustard Seed Full timeReporting to the Resident Program Supervisor, the Resident Engagement Worker and Program Coordinator will support the programs and housing initiatives. Resident Engagement Worker and Program Coordinator will develop housing programs. The role of the Resident Engagement Worker and Program coordinator is to ensure the physical, emotional, social, and spiritual...
-
Program Manager
1 week ago
Calgary, Alberta, Canada Cerebral Palsy Kids and Families Full timePUBLISHED:APRIL 12, 2024EXPIRY: MAY 10, 202 ONSITE CALGARY, ALBERTA FULL TIME SOCIAL SERVICESSummary:Description:Key Responsibilities: Manage the adapted bike program, ensuring it meets the needs of children with physical disabilities Manage the learn to ride program, ensuring children with disabilities learn to ride bikes with adaptations Oversee operations...
-
Program Supervisor
1 week ago
Calgary, Alberta, Canada Calgary Food Bank Full timeFeed - relieve hunger and provide support for clients who are experiencing food insecurity. Lead Expand our role as a catalyst in inspiring, engaging, and empowering community to build a food secure future. Connect Continue to strengthen our network to address root causes of food insecurity.Our programs and services are evaluated using performance...
-
Coordinator
1 week ago
Calgary, Alberta, Canada Alberta Health Services Full timeYour Opportunity:Description:The Coordinator is a key team member of the Departments of Clinical Neurosciences and Psychiatry, Academic Medicine Health Services Program (AMHSP). Calgary Zone. The incumbent supports both the academic and clinical sections of the two Departments and is responsible for the day-to-day management of all financial aspects within...
-
Program Manager
1 week ago
Calgary, Alberta, Canada DATA Communications Management Corp. Full timePosition: Program Manager Type: Permanent Full-Time Location: Calgary DCM is a communication solutions partner that adds value for major companies across North America by creating more meaningful connections with their customers. We pair customer insights and thought leadership with cutting-edge products, modular enabling technology, and services to...
-
Community Outreach Operations and Programs
1 week ago
Calgary, Alberta, Canada The Mustard Seed Full timeDo you have strong administrative skills and a heart for those experiencing homelessness? We have an opportunity for you.The Mustard Seed is seeking an individual with great attention to detail and excellent communication skills to join our Team in a hybrid position of Community Outreach Operations and Programs Coordinator and Part Time Wellness Receptionist...