Program Manager

7 days ago

Nanaimo, British Columbia, Canada NANAIMO FAMILY LIFE ASSOCIATION Full time

NANAIMO FAMILY LIFE ASSOCIATION
-
Programs Manager _

Reports to:
_
Executive Director _

Supervises:
Employees of NFLA

Organization Summary

  • NFLA_ is a passionate, inclusive, community orientated multiservice nonprofit organization that delivers interconnected holistic programming to serve the needs of those living in and around Nanaimo throughout all stages of life. Our programs focus on mental health/wellness, social justice, and aging in place through services that promote dignity and interdependence. We support the resilience of those in distress through providing connection, advocacy and wayfinding, along with opportunities to improve one's wellness.

Position Purpose


As a member of the Senior management team, the Programs Manager inspires and leads the teams with the vision and mandate of _NFLA _and the programs to ensure that staff provide the highest quality services for people referred to the programs.

-
Essential Functions and Basic Duties_
-
Oversees program teams to meet program goals and outcomes;:

  • Implements effective protocols, practices, and routines; and monitors and improves them over time, while also performing front line duties as required;
  • Creates a safe, secure, and healthy environment for clients and employees;
  • Provides supervision in emergencies and crisis situations and provides debriefing for employees.
-
Manages employees:

  • Trains, evaluates, coaches, and disciplines employees;
  • Delegates duties and authority to staff;
  • Ensures that employees understand and follow policies, protocols, and procedures;
-
Liaisons with local stakeholders, funders, partner organizations;:

  • Fosters good relations with all stakeholders
-
Fund Development and Program Reporting:

  • Writes proposals, program reports, evaluations

Performance Measures

  • OVERSIGHT_
  • Oversees all services provided at _Nanaimo Family Life Association_
  • Leads and inspires staff to develop the best practices, protocols, and procedures that align with guiding policies and produce the highest level of service;
  • Program budgets are monitored and met.
  • HUMAN RESOURCES_
  • Ensures adequate program staff are hired;
  • Trains, evaluates, and disciplines employees according to NFLA policies;
  • Trains employees to understand and follow all policies and procedures;
  • Evaluates daily workload of all staff and assigns duties where required;
  • Responds to health and safety concerns;
  • CLIENT SERVICES_
  • Ensure all services are delivered in a way that can support program participant's short term and personal plans;
  • Identifies client needs, patterns, and challenges through observation, interaction, and examination of data;
  • Ensures that client's rights and responsibilities are understood and maintained;
  • Models empathetic communication techniques and trains staff to use similar methods with clients;
  • ADMINISTRATION AND DOCUMENTATION_
  • Performs administrative duties to maintain all office routines, staff files, and data gathering;
  • Ensures that required reports are submitted regularly as directed to the Executive Director;
  • Fills out incident reports as necessary and ensures that incident reports filled out by other employees are correct;
  • Ensures that necessary documentation is submitted to NFLA administration in a timely fashion;
  • Identifies and reports systemic and employee related impediments to client care;
  • Reports on employee performance, morale, and concerns to the Executive Director with suggested action;
  • Reports new and emerging needs, patterns, and challenges at management meetings or staff meetings, and makes recommendations for program amendments to meet identified gaps in service;

OTHER DUTIES

  • Assists the organization with fundraising, public relations campaigns, workshops and special events;
  • Other duties as assigned by the Executive Director.
  • Qualifications_
  • Demonstrates professionalism and follows society policies, code of ethics, and guidelines;
  • Has dependable transportation;
  • Understands the philosophy of _NFLA_ and adhere to and reflect the organizations values and code of ethics;
  • Experience is leading, supervising a team of committed professionals
  • Experience with managing multiple budgets
  • Experience in writing proposals and reporting on outcomes
  • Education_
  • A certificate, diploma, or undergraduate degree in social services is an asset;
  • Courses in conflict resolution, leadership, supervision, management, and psychology, are highly desirable;
  • One or more courses in mental health, substance use, and Suicide Prevention and Intervention an asset;
  • Listening and feedback training such as Motivational Interviewing, and/or Nonviolent Communication a s ignificant asset;

ESSENTIAL COMPETENCIES

  • KNOWLEDGE_
  • Has extensive knowledge of counselling, programming addressing issues related to social justice;
  • Understands team dynamics and the role of culture in an organization;
  • Understands the nonprofit organizationa

  • Programs Manager

    6 days ago

    Nanaimo, British Columbia, Canada PacificCARE Family Enrichment Society Full time

    Job Title - Program's ManagerJob SummaryProgram's Manager is responsible for the management of Pacific_CARE_'s Child Care Resource and Referral (CCRR) program, staff, and the planning, development and implementation of quality child and family programs and services. This may include other services mandated by contracts with the federal or provincial...

  • Program Manager

    7 days ago

    Nanaimo, British Columbia, Canada The Salvation Army Full time

    The Program Manager provides leadership by directing and supervising employees in the Program Department to ensure programs (i.e. addictions, wellness, social and mental health) operate effectively, meet the needs of clients and operate in accordance with government contractual agreements and Salvation Army standards. The incumbent will reflect and apply...

  • Program Manager

    6 days ago

    Nanaimo, British Columbia, Canada The Salvation Army Full time

    The New Hope Centre provides services and support to individuals transitioning and reintegrating from correctional facilities to the community, as well as individuals experiencing homelessness, poverty, addiction, and mental health concerns.Hours: 40 per weekKEY RESPONSIBILITIES:Management Support: Directs all aspects of the programs' operations in...

  • Program Manager

    7 days ago

    Nanaimo, British Columbia, Canada Bonaventure Support Services Full time

    Job Title:Program ManagerLocation:NanaimoPosition Type:Full TimeSchedule:Monday to Friday (40 hours) - May include frontline supportWage: $31.38-$34.87_ Job Summary_Bonaventure Support Services is a dynamic and adaptable agency that supports adults, children and youth within the social service sector on Vancouver Island. We offer a broad range of services...

  • Program Manager

    2 months ago

    Nanaimo, British Columbia, Canada Bonaventure Support Services Full time

    Job Title: Program ManagerLocation: NanaimoPosition Type: Part TimeSchedule: Monday to Thursday (32 hours) - May include frontline supportWage: $31.38-$34.87Job SummaryBonaventure Support Services is a dynamic and adaptable agency that supports adults, children and youth within the social service sector on Vancouver Island. We offer a broad range of services...

  • Program Manager

    7 days ago

    Nanaimo, British Columbia, Canada Bonaventure Support Services Full time

    Job Title: Program ManagerLocation: NanaimoPosition Type: Full TimeSchedule: Monday to Friday (40 hours) - May include frontline supportWage: $31.38-$34.87Job SummaryBonaventure Support Services is a dynamic and adaptable agency that supports adults, children and youth within the social service sector on Vancouver Island. We offer a broad range of services...

  • Program Manager

    6 days ago

    Nanaimo, British Columbia, Canada Bonaventure Support Services Full time

    TitleProgram ManagerPosition TypeAdult Community Housing ManagerHoursMonday-Wednesday (8am-4pm)Frontline: Thursday & Friday (12pm-8pm) Hours flexible for Monday-WednesdayProgram Community HousingWages$26-29 per hourBonaventure Support Services is a dynamic and expanding social service agency on Vancouver Island. We offer a broad range of services, supports...

  • Youth Programs Manager

    7 days ago

    Nanaimo, British Columbia, Canada BGC Central Vancouver Island Full time

    Youth Programs ManagerAt BGC Central Vancouver Island we are looking for enthusiastic people that want to spend time making a difference in the lives of our children and youth If you are up for a fun, challenging, yet fulfilling job, this might be the place for youThe Youth Programs Manager provides the management, development and planning of youth programs...

  • Youth Programs Manager

    6 days ago

    Nanaimo, British Columbia, Canada BGC Central Vancouver Island Full time

    Youth Programs ManagerAt BGC Central Vancouver Island we are looking for enthusiastic people that want to spend time making a difference in the lives of our children and youth If you are up for a fun, challenging, yet fulfilling job, this might be the place for youThe Youth Programs Manager provides the management, development and planning of youth programs...

  • Program Manager, Part-time

    6 days ago

    Nanaimo, British Columbia, Canada WJS Canada Full time

    The ProgramThe Main's Program accommodates two youth receiving services through the Ministry of Children and Family Development (MCFD). Through positive role-modeling, person-centered care and a trauma-informed approach, the program aims to empower youth, as well as, create healthy relationships with their family and communities.WJS Canada accommodates and...

  • Program Manager, Part-time

    6 days ago

    Nanaimo, British Columbia, Canada WJS Canada Full time

    The ProgramMain's Program is designed to accommodate youth that have experienced a history of failure in other programs and group homes in Nanaimo, British Columbia. Our services support youth recovering from adverse childhood experiences (ACEs) and overcoming other adversity by providing them with housing and trauma-based guidance.We accommodate and support...

  • Manager, Mood and Anxiety and Trauma Programs

    7 days ago

    Nanaimo, British Columbia, Canada Edgewood Health Network Inc Full time

    EHN Canada is the nation's largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and...

  • Training & Recall Program Coordinator

    6 days ago

    Nanaimo, British Columbia, Canada Inland Truck & Equipment Full time

    DRIVE YOUR CAREER WITH INLANDInland Truck & Equipment is an industry leader in the heavy-duty truck & sales, service and parts marketplace. As a rapidly growing company with over 1500 employees across 40 locations in North America, Inland offers exciting employment opportunities that can help you drive your futureTHE OPPORTUNITYThe Training & Recall Program...

  • Club Program Coordinator

    7 days ago

    Nanaimo, British Columbia, Canada Nanaimo Canoe Kayak Club Full time

    NANAIMO CANOE & KAYAK CLUB ~ 2023 JOB POSTINGClub Program Coordinator & CoachThe Nanaimo Canoe & Kayak Club (NCKC) offer's diverse programming for people of all ages and abilities in the mid-Island region. Recreational and competitive paddle sports are taught in a fun, safe, and stimulating environment. The aim is to develop confidence on & off the water,...

  • Instructor, Electrical Program

    7 days ago

    Nanaimo, British Columbia, Canada Vancouver Island University Full time

    Instructor, Electrical Program (2 of 2):Employment Group BCGEU Position Number 0020 Division Faculty of Trades and Applied Technology Department Electrical Program Campus Nanaimo campus Location Nanaimo, British Columbia Country Canada Appointment Type- temporary full-time Workload 25 hours of direct instruction per week Appointment Start Date 02Mar202...

  • Recreation Program Assistant x 2

    3 weeks ago

    Nanaimo, British Columbia, Canada Regional District of Nanaimo Full time

    Notice of Employment OpportunityRecreation Program Assistant x 2ABOUT THE ROLEThe Regional District of Nanaimo has an employment opportunity for 2 temporary full-time Recreation Program Assistants in the Recreation and Parks Departments. The Recreation Program Assistant serves on a recreation and parks team responsible for the provision of recreation to...

  • Recreation Program Assistant x 2

    2 months ago

    Nanaimo, British Columbia, Canada Regional District of Nanaimo Full time

    Notice of Employment OpportunityRecreation Program Assistant x 2ABOUT THE ROLEThe Regional District of Nanaimo has an employment opportunity for 2 temporary full-time Recreation Program Assistants in the Recreation and Parks Departments. The Recreation Program Assistant serves on a recreation and parks team responsible for the provision of recreation to...

  • Administrative & Program Assistant, Oiee & Nrep

    6 days ago

    Nanaimo, British Columbia, Canada Vancouver Island University Full time

    Administrative & Program Assistant, OIEE & NREP:Employment Group CUPE Position Number 0092 Division Provost and Vice-President Academic Department Office of Indigenous Education & Engagement Campus Nanaimo campus Location Nanaimo, British Columbia Country Canada Appointment Type- temporary full-time Workload 35 hours per week Pay Level CUPE 5: $26.97 per...

  • Clerical Support, Regional Programs, FPS

    7 days ago

    Nanaimo, British Columbia, Canada PHSA Full time

    Clerical Support, Regional Programs, FPS - Minimum and Medium Security Units, BC Mental Health & Substance Use Services Nanaimo, BC What you'll do Transcribe a variety of medical dictation including correspondence and reports to Court, Review Board, and all clinical reports, notes and correspondence according to pre-set format, protocols and deadlines...

  • Instructor, Science and Technology Programs

    6 days ago

    Nanaimo, British Columbia, Canada Vancouver Island University Full time

    Duties: The Faculty of Science and Technology offers a Bachelor of Science program with a variety of Majors and Minors, along with diplomas and certificates. High-quality learning experiences are established in lower-level (100- and 200-level) courses that cover biology, chemistry, computer science, fisheries and aquaculture, geology, mathematics,...