CRM Coordinator

2 weeks ago


Surrey, British Columbia, Canada The Jim Pattison Auto Group Full time

The Jim Pattison Auto Group's relentless commitment to customer satisfaction has allowed us to grow into one of Canada's largest companies.

We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required experience and interest to apply.

The Jim Pattison Auto Group has a new opportunity for a CRM Coordinator to join our team

Overview:


Reporting to the Customer Relationship Management Manager, you will provide dealership support from The Jim Pattison Auto Group's head office located in North Surrey.

Half of the job is very fluid and will see you working on multiple projects in a fast-paced environment of quick-changing priorities.

The other half of the job will see you working on a core set of tasks that need to be completed each month.


Responsibilities:

  • Troubleshoot any issues/concerns brought up by dealerships or staff.
  • Monitor and maintain integrations between systems.
  • Generate reports.
  • Perform periodic systems checks.
  • Organize and help facilitate individual and group training sessions with dealership staff.
  • Review processes.

What we value:

  • Logical and rational mindset.
  • Exceptional organizational skills.
  • The ability to analyze data and draw out conclusions and/or issues from it.
  • Intermediate excel skills including pivot tables.
  • Fluid presentation skills.
  • A thorough understanding of process management, workflow, and efficiencies.

What we offer:

  • Competitive wages.
  • Exclusive discount offers.
  • Comprehensive benefits package.
  • Recognition and rewards program.
  • From Customer Service to Administration, we have opportunities for growth and development.
  • Amazing colleagues and a great working environment.
If you like to set yourself apart with a challenging opportunity, we would like to hear from you.


We would like to thank all applicants for their interest in this exciting opportunity; however, only those selected for an interview will be contacted directly.


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