Director of Human Resources

1 week ago

St Catharines, Ontario, Canada Family and Children's Services Niagara Full time
Employer: Family and Children's Services NiagaraLocation: St. Catharines, OntarioSalary: Competitive Salary, Benefits and PensionClosing Date: June 24, 2024 WHO WE ARE:Family and Children's Services has been making a positive difference in the lives of children, youth, and families in Niagara for more than a century. As a multiservice agency providing child welfare services, fostering and adoption, counselling, and childcare, the team at FACS Niagara works to keep children safe and families strong. POSITION SUMMARY:Reporting to the Chief Operating Officer, the Director of Human Resources will work collaboratively with the senior leadership team to ensure best in class HR practices are maintained and implemented across the agency. The role is primarily responsible providing strategic leadership to the members of the HR team in the areas of recruitment, training and development, health & safety, labour relations, and ensuring that compliance with relevant regulations, policies and collective agreements is being upheld.

WHAT MAKES YOU GREAT FOR THIS ROLE?You are a Human Resources (HR) leader who guides strategic but compassionate policy making, provides advice on employee matters, and promotes high performance through best in class talent management strategies in an innovative and progressive way.

Proven track record leading changes that have a positive impact on the organization and inspiring HR teams to great things.

As an excellent communicator and relationship-builder, you believe that service excellence is delivered by employees who are both engaged and empowered.

KEY RESPONSIBILITIES:
  • Monitor and ensure on-going progression of FACS Niagara health and safety culture and safe work practices in collaboration with the Health, Safety and Wellness Coordinator.
  • Oversees the recruitment and selection process ensuring effective equitable procedures for acquisition and retention of qualified candidates in collaboration with the HR Services Lead.
  • Develops, implements and manages effective procedures for employee training and development in collaboration with the Training and Development Lead.
  • Provide sound and expert advice to leaders on operational people matters, risks, issues, and trends to keep managers informed and supported including coaching managers in labour relations, employee engagement, and workforce planning issues.
  • Develop, improve, revise, administer and innovate where possible, HR policies, procedures, healthy and safety strategic priorities and plans into all business functions by ensuring continuous improvement processes to ensure sustainability.
  • Manage complex workplace people issues including grievances, performance improvement, conduct and other investigations, disciplinary matters to support a harmonious and productive working environment.
  • Ensure alignment with HR polices, programs and processes in collaboration with the Senior Managemer of Equity, Diversity and Honouring Identity.
  • Provides expertise, support, and advice to all organizational levels on matters related to the Collective Agreement interpretation, labour legislation and labour relations practices.
  • Fosters leadership development among management and professional staff to ensure succession planning for key positions.
  • Inspire, engage, coach and mentor a team of highly skilled HR professionals fostering an environment of trust, collaboration and high-performance.
EXPEREINCE AND EDUCATION:
  • University Degree in Human Resources, Industrial Relations, or other similar field of study.
  • CHRP/CHRL preferred.
  • Minimum 9 years experience in a senior HR role which has included labour relations preferably in a high-profile not-for-profit organization.
  • Extensive experience in Human Resources managing labour relations, health and safety, talent acquisition and employee services.
SKILLS AND ABILITIES:
  • Excellent communication skills with an ability to influence new ways of doing things to improve the organization's operations.
  • Ability to handle sensitive issues professionally and confidentially.
  • Skilled at inspiring a positive and values driven culture.
  • Strong research and analytical abilities.
  • Ability to architect strategy to create short and mid-term strategic plans.
  • Demonstrates resiliency and critical thinking skills to navigate areas of uncertainty to help make informed decisions.
  • Excellent mentoring, coaching and communication skills to provide instructions and guidance to staff with respect to activities, challenges and questions.
KNOWLEDGE:
  • Advanced knowledge of Ontario employment law including the Employment Standards Act, Ontario Human Rights Code, Accessibility of Ontarians with Disabilities Act.
  • Advanced knowledge of Occupational Health & Safety requirements as it relates to individual, organizational and operational requirements.

If you are interested and would like to see the full job description for this role, please reach out to Please apply with your cover letter and resume by June 24, 2024 to:

We thank all applicants however only those considered for an interview will be contacted.
Family and Children's Services Niagara is an equal opportunity employer committed to inclusive barrier free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Department to ensure your accessibility needs are accommodated through this process.

About Family and Children's Services Niagara:

A lot has changed in our community and our world since the founding of Family and Children's Services Niagara in 1898, but our organization's commitment to safe kids and strong families holds true. Through an extensive portfolio of programming, including child protection, fostering and adoption, counselling, and childcare, FACS Niagara protects our community's children, strengthens its families, and helps youth and adults achieve their full potential.In the Ministry of Community, Children and Social Services 2021 Annual Review, FACS Niagara was recognized for:100% compliance related to children and youth placed in extended society care for 24 consecutive months100% compliance related to all Indigenous service requirements

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