Evening Dispatcher: Intermodal Transport

1 week ago

Montreal, Quebec, Canada GT Intermodal GT Group Full time

ABOUT YOUR ROLE


Reporting to the _Transportation Supervisor_, the _Dispatcher_ is responsible for the daily scheduling of company and independent contracted resources to meet customer requirements, focusing on maximizing payload and utility in a safe manner.


  • Note: This Job Description may not encompass the entire scope of this role, as other duties maybe assigned by management._

RESPONSIBILITIES

Distribution

  • Ensure the drivers have the proper instructions to perform their duties safely;
  • Give directions to the drivers to help them find the client's addresses;
  • Verify that shipping destinations are accurate on the map;
  • Ensure that all cutoff for ships are respected;
  • Coordinate the daily assignment of company and contracted resources to maximize equipment utility and payload while maintaining a high level of customer service;
  • Verify that drivers are on time for the deliveries;
  • Ensure that all trips on the planning trip sheet are done in a timely manner;
  • Optimize all pickups, drops and deliveries on a daily basis;
  • Work with all departments of the organization on a daily basis;

Problem solving

  • Find solutions for drivers issues, complaints and inquiries;
  • Listen to all driver concerns and act on them appropriately as they relate to:
  • Drivers ability to perform his duties effectively;
  • Opportunities that would increase efficiency for both the Company and the customer;
  • Dispatch drivers using a fair and consistent approach;
  • Resolve customs problems in a timely manner, when they occur;
  • Mechanical and computer failures must be reported to the _Fleet Manager_ and _Safety & Compliance Officer_ for recording.

Data

  • Ensure that all paperwork passing through dispatch is accurate before sending deliveries;
  • Ensure all work orders and trips are recorded in the Hub in an accurate and timely fashion;
  • Always doublecheck the work orders;
  • Ensure that all trip envelopes are accurate and completed.

Equipment Safety and Regulations

  • Ensure all drivers and equipment meets regulatory and corporate compliance;
  • Assign the proper equipment for the jurisdiction and the job requirements;
  • Ensure that the driver has adequate time to perform his duties safely and within the Hours of Work regulations;
  • Show the drivers how to work with the different equipment in the yard;
  • Ensure that all equipment respects all transport regulations before departing.

Other Duties

  • Performs other related work as required.

REQUIREMENTS

  • High School Diploma required;
  • Postsecondary education in transport & logistics is preferred;
years of related experience (Highway and Local) is preferred;

  • C.I.T.T. Certification is concerned an asset.
  • Good knowledge of the transportation industry;
  • Experience in bulk and/or hazardous commodities is desirable;
  • Advanced communication and managerial skills;
  • Selfmotivated and able to work with mínimal supervision;
  • Experience in computerized environment;

SALARY & BENEFITS

  • Salary is commensurate with skills and experience;
  • Onsite parking
  • Collective insurance is applicable after 90 worked days: health, disability, travel, life
  • GT GROUP is committed to equal opportunity in employment for women, aboriginal peoples, persons with disabilities and persons who are because of race or colour, in a visible minority in Canada. If you are considering a career in the container transport industry, have the required experience and skills, and are up to the challenge offered, send us your CV_

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