Brand Operations Senior Director

2 weeks ago


Ottawa, Ontario, Canada Marriott International Full time
Manages the execution of all operations in the rooms area departments (Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. 4 years experience in guest services, front desk, housekeeping, or related professional area.
~2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in guest services, front desk, housekeeping, or related professional area.

Manages the execution of all operations in the rooms area departments (Front Office, Engineering/Maintenance, Housekeeping) and manages staff.
# Managing Property Rooms Operations Function(s)
# Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
# Managing Profitability
# Performs required annual Quality audit with General Manager (GM) & Regional Director (RD).
# Verifies that a viable key control program is in place.
# Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Promotes Guarantee of Fair Treatment and Open Door policies.
Marriott International is an equal opportunity employer.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Delta Hotels Ottawa City Centre takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act).

If you require an accommodation in relation to this job posting, our online application or an interview, please call or email
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