IT Support Specialist Level 2

2 weeks ago

Toronto, Ontario, Canada Milestone Technologies Full time

Company Overview:
Milestone Technologies, Inc.

is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally.

Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional Services

Job Overview:


As an IT Support Specialist you will collaborate with employees to quickly resolve any technical issue that interrupts their day.

We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it.

You have experience working on a phone/chat based technical support desk or at a walk up support station.

How You Will Make An Impact:

  • Image Mac, Windows, and Linux computers and configure these computers for employees
  • Work with various IT departments and the IT Support team to be the point person at the office to perform important tasks such as troubleshooting network connectivity, testing Audio/Visual (AV) equipment, and handling inventory
  • Perform small project based work to improve IT and other systems
LI-Remote

What You Will Need To Succeed:

  • HS Diploma or GED
  • 23 years of IT industry experience
  • A drive to assist customers and solve their technical problems
  • Enduser support experience for Mac OS, Chrome, and Windows
  • Problem solving and intuitive troubleshooting skills
  • A strong understanding of connecting computers to networks especially over wifi and Virtual Private Network
  • Ability to lift 50+ lbs computer equipment and hardware, climb ladders and use hand tools where necessary
  • Ability to work some weekend days

Preferred Qualifications:

  • Voice over internet protocol (VOIP) administration experience
  • Experience troubleshooting Chrome OS
  • Commandline Unix experience
  • An understanding of Adio Visual concepts and functionality
  • Experience with Google Suite tools including GMail, Google Docs, and Google Calendar
  • Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly
  • You have a history of expanding your knowledge via technical training (selftaught and/or formal) and certification

Our Commitment to Diversity & Inclusion:

  • At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success._
  • Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees._
  • We welcome the unique background, culture, experiences, knowledge, innovation, selfexpression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you._
  • This position may be assigned to a client that requires all individuals onsite to have the COVID19 vaccination. The individual must be fully vaccinated before starting work at such a client site._

  • Level 2

    2 weeks ago

    Toronto, Ontario, Canada Modern Niagara Full time

    Modern Niagara helps building owners, managers, and general contractors meet the mechanical, electrical, integrated building technology, and building services needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa. We also develop custom, turnkey solutions to help reach the desired outcomes. We are committed...

  • Account Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada United Rentals Full time

    United Rentals is seeking a motivated and resourceful Account Support Specialist to join our team in Toronto, Ontario. As an Associate Level position, you will be responsible for providing exceptional customer service and support to our clients. The Account Support Specialist will work closely with Account Managers to ensure that all client needs are met...

  • IT Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada Starport Managed Services Full time

    Job SummaryResponsibilities PCs/MACs, printers, storage devices, servers, switches, wireless networks, firewalls, network troubleshooting VMware, Hyper-V, Datto, Veeam, Azure and AWS- security and disaster recovery testing; mail migration and office move projects; client onboarding and inventory audits; hardware/software/OS installation, configurations and...

  • Account Support Specialist

    2 weeks ago

    Old Toronto, Ontario, Canada United Rentals Full time

    Job Description:United Rentals is seeking a motivated and resourceful Account Support Specialist to join our team in Toronto, Ontario. As an Associate Level position, you will be responsible for providing exceptional customer service and support to our clients. The Account Support Specialist will work closely with Account Managers to ensure that all client...

  • IT Support Specialist

    6 days ago

    Toronto, Ontario, Canada Cérélia Bakery Full time

    Summary:The IT Support Specialist will provide technical support to internal and remote users, prioritizing and escalating helpdesk requests based on how critical they are to our business processes. In addition to troubleshooting network and hardware issues, you will configure new software and oversee application updates.Job Duties and Responsibilities...

  • ERP Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada Amphenol ICC Full time

    LET'S CONNECTPosition title:ERP Support SpecialistReporting to:Director, Information TechnologyType of position:Fulltime, permanentSummary of Business:We are looking for a results-oriented ERP specialist to successfully integrate our ERP software. You will be collaborating with different departments to determine which business processes need optimization,...

  • Computer Support Specialists

    2 weeks ago

    Toronto, Ontario, Canada National Research Council Canada Full time $74,552 - $93,612

    Priority may be given to the following designated employment equity groups: women, Indigenous peoples* (First Nations, Inuit and Métis), persons with disabilities and racialized persons*. The Employment Equity Act, which is under review, uses the terminology Aboriginal peoples and visible minorities. Candidates are asked to self-declare when applying...

  • Systems Administrator/Operations Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    Systems Administrator/Operations Support Specialist - Intermediate Systems Administrator/Operations Support Specialist On behalf of our client in the Government Services Sector, PROCOM is looking for a Systems Administrator/Operations Support Specialist. Systems Administrator/Operations Support Specialist – Job Description Operational Support – Queue...

  • Customer Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada Salus Technologies Inc Full time

    Customer Support SpecialistWho's SALUS?For companies in the construction and labour industries, safety is mission-critical. It touches every employee who sets foot on a job site, affecting culture and morale, project deliverables and timelines, profitability and reputation. It's a highly complex ecosystem with countless requirements - all of which are...

  • IT Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada ASSA ABLOY Sicherheitstechnik GmbH Full time

    ASSA ABLOY Door Security Solutions provides end-users (healthcare facilities, schools, universities, military, commercial buildings, etc.) with unsurpassed security and life-safety solutions and the essential support services (LEED consultation, code compliance, access control system integration, product research and selection, specification writing...

  • Online Client Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada EMCOR Group Full time

    Job Description: EMCOR Group is seeking a part-time Online Client Support Specialist to join our team in Vancouver, British Columbia, CA. As an Associate Level position, we are looking for candidates with at least 3 years of experience in a similar role. Responsibilities:1. Provide online support to clients through various communication channels such as...

  • Building Operator, Level 2

    2 weeks ago

    Toronto, Ontario, Canada BentallGreenOak Full time

    BGO promotes a corporate culture that attracts and retains the highest caliber people. We encourage opportunities for growth, development, and promotion by providing our employees with the resources to work effectively and continually strive to perform better. We are committed to a safe and sustainable work environment.The Opportunity:The Building Operator,...

  • IT Client Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada Ontario Securities Commission Full time

    IT Client Support SpecialistInformation Services BranchPermanent, Full-timeFile #22-183The Ontario Securities Commission (OSC) is the statutory body responsible for regulating Ontario's capital markets in accordance with the mandate established in the provincial Securities Act and the Commodity Futures Act. The Commission's mandate is to provide protection...

  • Technical Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada Hire DigITalent Full time

    Job Title: Technical Support Specialist (MS O365)Location: Toronto, ONHybrid Work Model: 3 days on siteJob Description:Our client is seeking a highly skilled Technical Support Specialist with expertise in Microsoft Office 365 administration and support to join their team in Toronto, ON. The successful candidate will play a crucial role in supporting new...

  • Technical Support Specialist

    2 months ago

    Toronto, Ontario, Canada Hire DigITalent Full time

    Job Title: Technical Support Specialist (MS O365)Location: Toronto, ONHybrid Work Model: 3 days on siteJob Description:Our client is seeking a highly skilled Technical Support Specialist with expertise in Microsoft Office 365 administration and support to join their team in Toronto, ON. The successful candidate will play a crucial role in supporting new...

  • Linux Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada Sage Recruiting Full time

    Sage Recruiting is looking for a Linux Systems and Support Specialist (preferably senior level) to join a Toronto-based software company. The role is 3 days a week in the office, and 2 days a week remote. Our client is the leading provider of cloud-based asset management tools for media assets within the Film and TV industry and they're innovating digital...

  • IT Support Specialist

    2 weeks ago

    Old Toronto, Ontario, Canada Modern Niagara Full time

    Description : Modern Niagara helps building owners, managers, and general contractors meet the mechanical, electrical, integrated building technology, and building services needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa. We also develop custom, turnkey solutions to help reach the desired outcomes. We...

  • Operator Level 2

    2 weeks ago

    Toronto, Ontario, Canada Jaguar Media Inc Full time $29 - $36

    $28.51 to $36.49 hourly (Rates to commensurate with Operator level 1/2/3 based on experience and qualifications) The Municipal Information Network is Canada's only daily dedicated to the municipal field. Our paid subscribers are informed via our daily enewsletter. We deliver the latest news and developments related to the municipal scene. In addition to...

  • Tech Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada Accessible Media Inc. Full time

    Employment Opportunity - Technical Support Specialist (12-month contract)Accessible Media Inc. (AMI) is a not-for-profit media company that entertains, informs, and empowers Canadians who are blind or partially sighted. Operating three broadcast services, AMI-tv and AMI-audio in English and AMI-télé in French, AMI's vision is to establish and support a...

  • Tech Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada Accessible Media Inc. Full time

    Job Title: Technical Support Specialist (Contract)Accessible Media Inc. (AMI) is a not-for-profit media company that entertains, informs, and empowers Canadians who are blind or partially sighted. Operating three broadcast services, AMI-tv and AMI-audio in English and AMI-télé in French, AMI's vision is to establish and support a voice for Canadians with...