ERP Support Specialist

7 days ago


Toronto, Ontario, Canada Amphenol ICC Full time

LET'S CONNECT

Position title:
ERP Support Specialist

Reporting to:
Director, Information Technology

Type of position:
Fulltime, permanent

Summary of Business:

We are looking for a results-oriented ERP specialist to successfully integrate our ERP software.

You will be collaborating with different departments to determine which business processes need optimization, enhancing the performance of our IT systems, and deploying and implementing suitable ERP solutions.


To ensure success as an ERP specialist, you should exhibit extensive knowledge of IT infrastructure and the ability to resolve integration issues.

An outstanding ERP specialist will be someone whose expertise translates into streamlined business processes.

The ERP Support Specialist is responsible for project tracking and control for assigned modules and systems, serving as a liaison between functional and technical resources to manage the development of new system functionality, upgrades, system modifications, and day-to-day problem analysis, issue tracking, and resolution.

You will ensure the ERP systems are functioning properly, allowing the business to run smoothly.

Roles & Responsibilities:

  • Capable to understanding and following Development Standards
  • Understanding of APIs, Functions and Methods.
  • Capable of creating System Integrations and the use of ETL tools.
  • Using Data Visualization tools and Report Designer tools
  • Understanding Technical Documents
  • Writing Medium to Complex DML statements and Programming Logic
  • Capable of working on XML.
  • To be able to provide Level 1 and/or Level 2 ERP support across the Organization.
  • Understanding of QAD system is preferred.
  • Basic Functional System Administration. (ERP Front End, User Creations, Maintaining Roles and Responsibility, Implementing Standard features) is preferred.
  • Capable of define Report Resource Objects (RRO), Report Definition (Page Layout Definition) and Report Templates is preferred.
  • Understanding of QAD's Reporting Framework Architecture is preferred.
  • Progress Programing ("Proxy") in QAD is preferred.
  • Capable of working with QAD's.
NetUI and WEBUI Front End Coding for customizations is preferred.

  • Ensure the integrity and security of information and access to support company reporting and internal control standards.
  • Maintain & troubleshoot EDI data flows
  • Lead change/modification process to ensure all platform updates and upgrades are thoroughly tested and signedoff prior to golive
  • Work on ERP projects such as platform installations, upgrades and migrations, data extracts for financial or audit purposes, integration with mobile and cloud technologies, etc.
  • Partner with vendor regarding product roadmap, enhancement suggestions and support cases.
  • Lead projects with operational leaders to drive ERP & process improvement
  • Continually enhance the ERP user experience across the organization

Qualifications:

  • Bachelor's (4year) degree in computer science, engineering, networking related technologies, or a similar field
years of experience in a similar role

  • Experience with QAD EE, Infor CSI, cloudbased ERP systems
  • Ability to prioritize competing tasks in a fastpaced environment
  • Ability to work well under pressure and with tight deadlines

Why Work for Us?

  • Competitive pay
  • Progressive employee incentive plans
  • Excellent benefits coverage, including health, dental, vision & travellers' insurance
  • Health Care Spending account
  • Company pension plan
  • Amazing people to work with
  • Challenging projects to sink your teeth into
  • A flat and transparent organizational culture
  • Talent development we invest in your growth
  • Company Recreation Club offering fun draws with exciting prizes, summer BBQs, holiday parties & more
  • Come join the Amphenol family_
Amphenol Canada is committed to developing inclusive, barrier-free selection processes and work environments.

If contacted in relation to a job opportunity you should advise Amphenol, in a timely fashion, of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.

Information received relating to accommodation measures will be addressed confidentially.
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