Resource Management Specialist

2 weeks ago

Victoria, British Columbia, Canada CGI Full time

Resource Management Specialist - IT Professional Services:

Category:
Administration

Main location:
Canada, British Columbia, Victoria

Position ID:

J

Employment Type:
Full Time

Position Description:

CGI is more than just an IT consulting company; we are a global organization offering a world of opportunities.

Become part of an outstanding culture that gives you the freedom to innovate, influence decisions, achieve your full potential, and chart your career.

Our benefits include a share purchase program, profit sharing, wellness credits, training and development programs, and flexible work schedules and locations.


CGI has a unique opportunity for an individual who has strong organizational skills and is driven by results, is a relationship builder, and has a desire to support the Western Leadership team as we continue to grow.


If you are looking to gain experience in an exciting and diverse environment, with a team of professionals who are passionate about innovation, technology, and transformation, this is the opportunity you've been looking for.


Your future duties and responsibilities:

Regularly connect with Leaders to review resource requirements and gain an understanding of specifics, timelines, and engagement economics
Collaborate with the cross-Canada WFM team to enhance Member opportunities, facilitate the sharing of resources and optimize Business Unit metrics including utilization, revenue, and Member satisfaction
Support the development and growth of Member careers and exceptional employee experiences, including global deployment and Member transfers
Deliver insights on the causes of resource gaps and provide recommendations that optimize results
Monitor available resources, act as a point of contact for available Members, and proactively identify suitable opportunities with Business Unit Leaders
Facilitate weekly WFM calls with Leadership teams, Talent Acquisition, HR, and other relevant participants
Create and deliver compelling Business Unit workshops for WFM/RM topics at all levels
Create and deliver WFM reporting/data visualization, focusing on near-term action plans focused on solutions
Participate in cross-functional projects as assigned
Understand business strategies that inform local offices, account teams, and Member growth

Required qualifications to be successful in this role:
Minimum 7+ years in Workforce Management / Resource Management within a Professional Services (Technology) environment
WFM/RM experience demonstrating clear success outcomes
Experience in organizational reporting data (e.g., billable headcount, workforce metrics, etc.)
A passion for technology, a strong desire to innovate, and objectivity
Ability to build strong relationships across all levels of an organization
Exceptional financial, analytical, and problem-solving skills
Curiosity, initiative, flexibility, and professional maturity
Strong communication and presentation skills
English - business level proficiency; verbal and written

Education:

SWP or an equivalent certification

Additional:
Periodic travel to CGI offices and client sites to meet with Leaders and Members will be required.

LI-AJ1

Skills:

  • Client Management
  • Management Consulting
  • Training Delivery
  • WFM-Reports/Procedures
  • Workforce Management
  • Workshop Facilitation

What you can expect from us:

Insights you can act on


While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success.


When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes.

We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of.

This has been our Dream since 1976, and it has brought us to where we are today — one of the world's largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.

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