Operations Support Specialist

1 week ago

Lower Mainland, Canada Otter Co-op Full time

Who we are:

What you'll do:

You will be a part of the Category Operations Team (Liquor) and will be Reporting to the Category Manager.

  • Maintaining store files, pricing programs, and assisting with store specials.
  • Help develop and implement training guidelines and detailed walkthroughs for procedures and processes.
  • Training and assisting employees on procedures, processes and promotions.
  • Help maintaining, updating and utilizing SharePoint.
  • Ensuring accuracy for file maintenance, changes, corrections, costing and margins for liquor division
  • Uploading inventory, tobacco and lottery documentation into SharePoint.
  • Updating liquor inventory, costing, margins, and new SKU input into point of sale systems.
  • Assisting with inputting and maintaining Min and Max levels for inventory stock levels.
  • Supporting with inventory roll counts (input and helping stores stay on schedule).
  • Monthly specials (LTO) downloads, updates, changes and support to advise buyers and managers for long buys.
  • Maintaining tracking spreadsheet with vendor marketing and advertising.
  • Visa Statement reconciliation.
  • Running sales statistics reports to provide cost analysis/profit and loss data by category.
  • Maintaining an order and product tracking document for core SKU's.
  • Supporting the process for price checking local competitors.
  • Contribute to the Team in living the Corporate Values of
    Integrity, Community and Excellence
:

  • Perform other duties as assigned.

Why it matters:

Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.

Who you are:

You are looking for a career in Retail Store Operations Management and:

  • Experience as a Liquor Store Associate or retail experience is an asset
  • Experience with CRM and POS systems (Barnett and Profitek POS system an asset)
  • Must be very accurate, detail orientated and able to work independently and as part of a team
  • Excellent communication, people, and customer service skills
  • Must have solid basic math skills
  • Intermediate computer skills (including typing and MS office products
  • Word, Excel & Outlook)
  • Motivation and ability to work in a busy work environment is required
  • Must be committed to a SAFE working environment
  • Able to perform physical job duties including lifting, pushing, and pulling up to 50 lbs
  • Must have reliable transportation to be able to commute between locations
  • Must be available 7 days a week to work including early mornings, afternoons and late evenings
-
This position can be based out of the
Greater Vancouver or Fraser Valley.
Travel for work at other locations will be required as business needs arise.**
What's in it for you:
  • Competitive Wages
  • Annual bonus program for all eligible team members
  • Comprehensive benefits package, including extended health, dental, vision, disability & life insurance
  • Employer matched pension plan
  • Team discount on Gas, Liquor, Food, Fashion, Hardware, Feed & Restaurant purchases
  • Coop Membership with an annual dividend payment on qualified purchases
  • Education Assistance Program
  • Learning opportunities to grow and develop and to foster a culture of teamwork and innovation


Otter Co-op is committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community and Excellence.

We embrace diversity and inclusion, and we're working to create a workplace that is as diverse as the communities we serve.

We support and provide an environment that allows all to bring their whole selves to work.

keywords:

liquor, sales, retail, wholesale, customer service, office associate, administration, admin assistant, data entry, clerk, coordinator, office clerk, accounts receivable, accounts payable, support, fast paced, POS systems, CRM, serving it right, beer, wine, spirits, brand ambassador, merchandiser, Sommelier, Prud'homme, Cicerone, WSET, winery, brewery, training, back end systems, inventory, operations.

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