Client Service Representative

7 days ago

Markham, Ontario, Canada ClaimsPro LP Full time

Company:
ClaimsPro LP

Client Service Representative

  • Company:
  • ClaimsPro LPClient Service Representative
  • Answering, screening, and redirecting calls to appropriate persons;
  • Open and date stamp incoming and outgoing mail/couriers/faxes and distribute to employees
  • Updating directory
  • Maintain reception area, employee kitchen and meeting rooms to ensure they are neat and tidy
  • Organizing of meetings (booking, setting up, ordering meals/refreshments, cleaning up)
  • Ordering of office supplies and maintaining stock of supply room
  • Arranging for service of office equipment (copiers, telephones, etc.) and manage postage refill
  • Providing administrative support to Management and administrative support to other staff members
  • Other duties as required in order to meet branch and company objectives
  • Professional demeanor and strong customer service skills
  • Superior communication skills both written and verbal
  • Strong organizational skills with an ability to reprioritize tasks and manage time effectively
  • Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization
  • Ability to work well under pressure and maintain composure in a fast paced and changing environment
  • Reliable and punctual
  • Ability to work independently with minimum supervision
  • Ability to use good judgment and hit the ground running
Education, knowledge and experience required

  • Postsecondary education in administration
  • Minimum 3 years' experience in an administrative support role, specifically in the insurance industry.
  • Experience working within a dynamic team
  • Previously demonstration ability to execute high attention to detail
  • Demonstrated ability to manage changing priorities and proven organizational skills
  • Demonstrated initiative, behaviours and followup skills.
  • Demonstrated ability to maintain a high level of confidentiality
  • Demonstrated professionalism and work ethic
  • Proven ability to contribute to and work well within a team environment
  • Must have the aptitude and ability to learn as required
  • Intermediate experience with Microsoft Word required. Knowledge of Excel an asset.
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