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Assistant Manager
3 months ago
Job Summary:
We are seeking a dedicated and dynamic individual to join our team as an Assistant Manager at Le Cue Pool & Lounge / Bao Babies.
The Assistant Manager will work closely with the General Manager to ensure the smooth and efficient operation of the establishment.
This role requires excellent leadership skills, a passion for exceptional customer service, problem solving skills, and the ability to oversee daily operations while maintaining a positive and engaging work environment.
We are also seeking for an individual who desires to grow within the company and become involved with the expansion to different locations.
Responsibilities:
- Assist the General Manager in supervising staff members to ensure quality delivery and customer service adhering to company standards.
- Maintaining a high level of customer satisfaction, resolving customer complaints or issues, and continuously seeking ways to enhance customer experience.
- Help manage all aspects of daily operations, including but not limited to, inventory management, ordering supplies, and ensuring compliance with health and safety regulations.
- Assist in training new employees on company policies, procedures, and service standards. Provide ongoing coaching and support to the team to foster growth and performance.
- Assist in monitoring sales, revenue, and expenses, identifying opportunities for cost control and revenue growth.
- Collaborate with General Manager in organizing and executing special events, promotions, and digital marketing.
- Oversee clealiness and maintenance of the establishment, including but not limited to equipment, furniture, and facilities.
- Ensure compliance with liquor laws, health and safety regulations, and company policies. Proactively address any issues and maintain accurate records.
Qualifications:
- Smart Serve Certified
- Previous experience in a supervisory or assistant management role in a bar or restaurant.
- Strong leadership and interpersonal skills with the ability to inspire and motivate the team.
- Exceptional customer service.
- Solid knowledge of bar/restaurant operations and regulatory rules.
- Excellent organization and multitasking abilities.
- Strong problem solving skills and the ability to make sound decisions under pressure.
- Proficient coimputer skills and familiarity with POS systems.
- Flexibility to work evenings, weekends, and holidays as required.
- First Aid Certified
Assest:
- Bachlor's Degree
- Ability to speak cantonese or mandarin
- WHIMIS certified
Salary:
$16.50-$18.50 per hour
Benefits:
- Company events
- Extended health care
- Store discount
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekends as needed
Supplemental pay types:
- Tips
Education:
- Bachelor's Degree (preferred)
Experience:
- Management: 2 years (required)
Language:
- Cantonese or Mandarin (preferred)
Licence/Certification:
- Driving Licence (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
Work Location:
Hybrid remote in Markham, ON L3R 5G1
