Manager projet transformation-(H/F)

2 weeks ago

Toronto, Ontario, Canada BeachHead Inc. Full time

If you share a passion for performance, a growth mindset with versatile skills, and approach everything with the highest integrity, here's an opportunity.

Working with one of the top financial clients this role calls for Change Manager- Business Transformation/Banking who will be responsible for overseeing and integrating the efforts of change management, training, customer experience, marketing and front-line delivery.

The ideal candidate has a strong background in strategizing and implementing change plans in data/technology/agile projects. The role will also call for tactical execution of the plans developed (i.e. writing and/or providing input or oversight to others for communication development, building presentations, facilitating meetings, etc.)

Responsibilities:
Issuing project communications and creating engaging PPT decks.
Conducting thorough stakeholder impact assessments
Creating comprehensive change management strategy roadmaps and timelines
Managing and facilitating training sessions for project stakeholders.
Experience in business process documentation and technical writing is highly desirable.
Creating transition and sustainment plans to support project closure.
Lead People and Deployment Readiness Workstream including integrating the efforts of change management training, customer experience, marketing and front-line delivery
Background in project management is an asset (similar skills required)
Apply a structured change management approach and methodology for the changes impacting employees and customers
Develop a change management strategy based on an assessment of the change
Develop a set of actionable and targeted change management plans – including stakeholder assessments, communication plans, leadership alignment plans, readiness and sustainment plans, and change metrics
Execute on the tactical details of each plan
Support the communication, training and engagement efforts of employee-facing managers and business leaders
Be an active and visible coach to executive leaders who are change sponsors
Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns
Create and manage measurement systems to track the adoption, utilization and proficiency of individual changes.
Create and enable reinforcement mechanisms and celebrations of success
Work with project managers and teams to integrate change management activities into the overall project plan

Desired Skill Set:
Minimum of 5 to 7 years of dedicated Change Management experience.
Bachelor's degree required
Familiarity with the Change Management methods, approaches, tools
Exceptional communication skills – both written and verbal
Excellent active listening skills
Problem-solving and root-cause identification skills
Must be a team player and able to work with and through others
Ability to influence others and move toward a common vision or goal
Proficient in Microsoft Office suite: PowerPoint, Excel, Word
Manage multiple and diverse stakeholders with varying needs
Establish and manage communications processes, protocols and plans
Create communications pieces for diverse audiences in multiple ways
Able to resolve complex issues and conflicting interests with diplomacy and recognize when issues need escalating
Operate under intense pressure

Nice To Have:
Certification in Change Management methodology
Familiarity with Project Management approaches, tools and phases of the project lifecycle
BeachHead is an equal opportunity agency and employer.

We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.

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