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General Advisor

3 months ago

Stoney Creek, Ontario, Canada Cisolift Distribution inc. Full time

Your role as General Advisor - Road, Shop and Technical will be to ensure planning and support on the road, in the workshop and technical based on calls and requests from customers and our technicians. With a growth of nearly 191% in its turnover, you will collaborate with the Director of Operations Ontario and with the support of the technical department.

Your contribution to the company's success will include the following tasks:

  • Receive and respond to customer calls regarding service requests;
  • Ensure optimal customer service through telephone technical support in order to act as a resource person to solve the various mechanical, hydraulic and electrical problems of the equipment;
  • Plan works and projects according to priorities and availability (parts and labor);
  • Ensure business development with the aim of promoting the company and ensuring its growth;
  • Open and manage work orders, including invoicing;
  • Work in collaboration with the sales team to ensure excellent aftersales service;
  • Manage and optimize technicians' schedules;
  • Support and supervise technicians on the road and in the workshop;
  • Manage the fleet of mobile units (maintenance and repairs);
  • Collaborate in the management of the warranties of the various manufacturers.

What we look for in our future colleague:

  • Good knowledge of mechanics, hydraulics or electromechanics of automated systems;
  • Significant experience in similar functions;


 Being bilingual (English
  • French) is an asset;
  • Stimulate through challenges and the search for solutions;
  • A good command of IT and management tools;
  • Excellent priority management;
  • Ability to visualize equipment and a situation without having the machine in front of you;
  • Skilled communicator and mobilizing leadership;
  • Good ability to manage multiple files simultaneously;
  • Good judgment, ability to read one's environment and a spirit of synthesis;
  • Have a positive attitude, be open to change, be committed and have a good team spirit.

What you can expect from your new work team:

  • A pleasant work environment with a good spirit of camaraderie, with a management style based on respect, trust and collaboration;
  • Dental insurance, longterm disability and even a health account, all at the expense of the employer after 3 months;
  • Health insurance paid at 50% by the employer;
  • An employer contribution to the pension plan that enhances the salary offer after 3 months;
  • A clean, healthy and safe work environment;
  • Clothing provided;
  • Ongoing training;
  • Opportunities for advancement in a context of growth and expansion.

Type d'emploi :
Temps plein, Permanent

Salaire :
à partir de 60 000,00$ par an

Avantages:

  • Assurance Dentaire
  • Assurance Invalidité
  • Assurance Maladie Complémentaire
  • Assurance Vie
  • Horaires flexibles
  • Régime de retraite

Flexible Language Requirement:

  • Français non requis

Horaires de travail:

  • Du Lundi au Vendredi
  • Quart de jour

Lieu du poste :
Un seul lieu de travail