Program Leader

2 weeks ago

Kitchener, Ontario, Canada City of Waterloo Full time

Program Leader (Part-time Casual):

Position Description:

Under the guidance and planning of a Programmer and/or Coordinator, the Program Leader will lead and deliver on programs and activities for all ages within Recreation and Community Programming at the City of Waterloo (including City of Waterloo camps).

This position aims to create an enjoyable experience for customers and requires the ability to serve as a positive role model for participants and other staff.


Rate of Pay:
$20.20/hour

Term of Employment:
This is a fixed-term employment opportunity until December 31, 2023.

Work Location:

This position will work at a variety of facilities including RIM Park Manulife Sportsplex & Healthy Living Centre, Waterloo Memorial Recreation Complex & Community Pavilion and Albert McCormick Community Centre.


Hours of work:

A schedule is established at the beginning of each season, this position is scheduled up to 15 hours per week, though flexibility may be required depending on operational and staffing needs.

This position requires day, evening and weekend availability.

Please note that this position requires access to reliable transportation as work hours may be outside of public transportation operations.


Accountabilities:

  • Plan, prepare and lead arts and crafts, games, drama, or reading based programs and activities for a variety participants including children, youth and seniors
  • Support participants with basic instructions and ensure participants behave in safe and cooperative manner throughout activities and programs
  • Maintain craft, game, toy, and any other program supply inventory; ensure supplies are thoroughly cleaned
  • Provide excellent customer service to program participants through direct interactions and engagement
  • Prepare, setup, and takedown of equipment and supplies required for activities
  • Ensure that facilities and resources assigned for activities are maintained and ready for use
  • Maintain a clean, safe environment and identify and report any safety hazards or damage to equipment or the facility
  • Work cooperatively with other City staff and other partners to ensure successful delivery of programs; assist Programmer or Coordinator with program evaluations as required
  • Assess and respond to incidents, problems, and emergencies as required in accordance with policies and procedures
  • Provide routine activity summaries and document incident reports if required
  • Other duties as assigned

Required Qualifications:

  • Some secondary school education or equivalent
  • Six (6) months experience in a community programming, child care or recreational setting
  • Experience working with various age groups and familiarity with municipal recreation departments is an asset
  • Exceptional customer services skills with ability to deal cooperatively, efficiently and effectively with coworkers, customers, and user groups
  • Ability to communicate effectively, both verbally and in writing
  • Must be able to perform physical duties of the job including standing and walking for prolonged periods, lifting, and moving equipment
  • Working knowledge of computer programs, including MS Word, Excel, Outlook
  • Successful completion of High Five training an asset
  • Standard First Aid with CPR C certification recognized by the Workplace Safety Insurance Board (WSIB) required or to be obtained at own expense within first month of employment
  • A satisfactory police Vulnerable Sector checked will be required as a condition of hire

Driver's licence:

Valid MTO 'G' or 'G2' class driver's licence in good standing with access to reliable transportation for business use purposes is an asset for this position to be able to transport equipment and supplies to various facilities.


Application Process

Accommodation

We've Got You Covered
The City of Waterloo strives to be an employer of choice for strong talent dedicated to serving our community, and offer the following:

  • Flexible work schedules to support and nurture work-life balance;
  • Competitive wages and option to enroll in the OMERS pension plan upon meeting eligibility requirements
  • A staff team dedicated to fostering and advancing action to support the organization's ongoing commitment to Indigenous Initiatives, Anti-Racism, Accessibility and Equity;
  • Compassionate and caring organization that promotes and embraces a culture of health, safety and wellness;
  • Strong commitment to providing and maintaining a psychologically safe workplace that is respectful, inclusive, and where all individuals are valued;
  • City of Waterloo Staff Recreation Pass;
  • So much more

Attachments:
Supplementary Interview

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