Neighbourhood Program Leader, Team Lead

2 weeks ago

Kitchener, Ontario, Canada House of Friendship Full time

Employer:

  • House of Friendship
  • Type:
  • Full-Time
  • Term (Duration):
  • Permanent
  • Description:
  • Key Responsibilities:
  • To plan, implement, and evaluate evidence-informed programs for children, youth, adults and
families at one or more of the community centres (programs may be run in person or virtually)- To set up and maintain program space and manage program supplies

  • To lead activities and supervise the children and youth who participate in the programs
  • To work collaboratively with partners to identify, invite, and support participants
  • To complete administrative tasks related to the programs, including registration, record keeping
and managing expenses- To participate in program evaluation, including administering surveys and assist the Supervisor in

reporting to funders

  • Team Lead Additional Responsibilities:
  • Assist with hiring of summer staff and other staff as requested by the supervisor
  • Provide leadership and mentorship to summer staff, neighborhood program helpers and others as
assigned- Training and orientation related to programs and the community

  • Provide on?site support for programs and first point of contact for issues arising with
participants, parents etc. (escalating as needed and as appropriate)- Support the development of program curriculum and staff training

Skills & Experience:

  • Previous experience working with children, youth and adults in a community development or social
service role.- Experience in program planning, implementation, facilitation and evaluation.

  • Some university or college training in social work, social sciences, recreation (or similar field)
is an asset, with equal weight given to equivalent work experience.- Strong leadership, communication, and group facilitation skills

  • Good organizational skills, including the ability to manage a schedule, create program plans,
track registration and expenses- Ability to work effectively with people of various abilities and cultural and income backgrounds

with an understanding of the challenges faced by children, youth, and families living on a low
- income.
  • Ability to work effectively and supportively with individuals and groups.
  • Ability to work effectively and collaboratively as part of a team of staff and volunteers.
  • Ability to work independently with mínimal supervision.
  • Lived experience of and/or commitment to issues of poverty, and social justice preferred.
  • Interest in and understanding of community development principles preferred.
  • Ability to speak in a language relevant to our communities is an asset.
  • Experience working within a nonprofit and/or social services environment preferred.
  • Previous experience working with volunteers preferred.
  • Commitment to understand and uphold the mission and values of House of Friendship
  • Exemplary emotional intelligence, resilience, communication, conflict management and problem
solving skills required- Ability to work professionally as a team member with staff, participants and community members

  • Experience or strong interest in working with diverse populations including people from various
cultural backgrounds, income levels, and sensitivity to their needs- Experience with and commitment to using an anti-racism, anti-oppressive and trauma informed

approach to consultation, program design, evaluations of processes and service delivery- Must be dependable, professional, flexible, a team player, and have a positive attitude

  • Respectful, supportive and engaging approach to persons with physical and/or cognitive
disabilities, addictions, mental illness and other life challenges- Excellent project, timeline and deadline management skills including skills in logistics, planning

and detailed record keeping

  • Compensation:
  • We value our team members above all else and know that our mission can only succeed through your
work- We value the work that you do with fair pay and benefits:

  • We are a Living Wage employer as defined by the Ontario Living Wage Network
  • We use a 3.
5:1 ratio meaning that the highest paid team member is not paid more than 3.5 times
- than the lowest paid team member

  • Time off includes 3 weeks of vacation, 3 personal days and sick credits totaling approximately
  • 12 days per year
  • Full time benefit plan including Extended Health Care (EHC), Dental, Group Life, Accidental
  • Death and Dismemberment (AD&D), Long Term Disability (LTD) and Health Care Spending Account
  • We believe strongly in supporting the mental health of our team members including providing
- access to the Employee and Family Assistance Program, $1,000 for counselling services and our
- workplace Wellness and Psychological Health and Safety programs

  • We help you save for the future by providing a retirement plan that includes a matched Group
  • Pension Plan as well as a Group RRSP and a Group Tax Free Savings Account
  • Rate of Pay:
  • Grade: 3
  • Min: $18.32
  • Mid: $20.80
  • Max: $23.28
  • Team leads will also earn an additional lead premium of $1.50 pe

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