Catering & Events Assistant Manager

2 weeks ago


St Jacobs, Canada Fat Sparrow Group Full time

The Catering & Events Assistant Manager is the second point of contact for catering clients and, as such, represents the Fat Sparrow Catering team through accommodating client needs in a positive & supportive way whilst providing quick and efficient service.

They also assist the Catering and Events Manager with planning events and other administrative duties.

Why Work for Us?

  • Independently owned and operated local Waterloo Region company.
  • Discounts at our restaurant, shops, and events
  • Medical/Dental Group Health Benefits
  • Strong focus on personal and career development and growth
  • We create real, honest, and local food.
  • We run our own bakery and butcher shop that supplies our restaurants, events and shops with fresh baked goods and products unique to our hospitality group.

Qualifications:

  • Valid G license with a clean driving record.
  • Previous Supervisory experience preferred.
  • Ideally 12 years' experience working in catering or other related experience, such as hospitality, restaurants or hotels & tourism.
  • The ability to perform your tasks in a discreet and professional manner, pleasant and outgoing personality.
  • Strong planning, detail, and organizational skills someone who notices the details.
  • Ability to work closely with others in a team environment while also working independently.
  • Exceptional internal and external customer service skills
  • Strong communication skills; speaking, reading, and writing.
  • Comfortable multitasking and prioritizing tasks without guidance
  • Excellent organization skills with effective time management
  • Reliable, flexible, hardworking, and dedicated
  • Basic Food Knowledge. (HACCP food training)
  • Smart Serve and Food Handler certification is an asset.
  • The ability to work flexible hours including evenings, weekends, and holidays.
  • The ability to lift a minimum of 30lbs.
  • The ability to operate a fullsized van to transport food orders to private homes and businesses in Waterloo and the surrounding area, adhering to delivery deadlines.
Policies

  • The Catering & Events Assistant Manager should always appear and present themselves with the highest standards of hospitality, professionalism and friendliness when interacting with clients, vendors and coworkers.
  • Ensure only the highest quality food, beverage & service reaches our guests in accordance with all preestablished standards & specifications.
  • Ensure thorough knowledge of the steps of service and how they affect the guest experience.
  • Service, procedures, and timing must adhere to specified goals and reflect a commitment to maximizing the effectiveness of the operation. Anticipation of guests' needs, wants and preferences to avoid delays and to address concerns before they are communicated.
  • Continually strive to improve the quality and delivery of services.

Job Types:
Permanent, Full-time

Salary:
$18.00-$20.00 per hour

Benefits:

  • Casual dress
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • Evening shift
  • Monday to Friday
  • Weekends as needed

Supplemental pay types:

  • Overtime pay
  • Tips

Ability to commute/relocate:

  • St.

Jacobs, ON N0B 2N0:
reliably commute or plan to relocate before starting work (required)

Experience:

  • Hospitality: 1 year (required)

Language:

  • English (required)

Licence/Certification:

  • Smart Serve (preferred)
  • Food Handler Certification (preferred)

Work Location:
In person

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