Travel Specialist

2 weeks ago


Vancouver, British Columbia, Canada Discover Canada Tours Full time

Work Term:
Permanent

  • Work Language: English
  • Hours: 40 hours per week
  • Education: No degree, certificate or diploma
  • Experience: 3 years to less than 5 years

Work setting:

  • Travel wholesale company

Tasks:

  • Supervise clerical staff or other travel counsellors
  • Investigate new travel areas, hotels and other amenities
  • Manage difficult situations with customers
  • Sell travel products and travel insurance
  • Prepare marketing materials
  • Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
  • Calculate costs, process refunds and attend to other financial transactions
  • Attend to cancellations and schedule changes
  • Develop contact lists
  • Make transportation and accommodation reservations using computerized reservation and ticketing system
  • Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products

Travel bookings:

  • Business travel
  • Leisure travel
  • Individual travel
  • Group travel
  • Domestic travel
  • International travel
  • Adventure travel

Geographical areas of specialization:

  • Canada

Work conditions and physical capabilities:

  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Sitting
  • Work under pressure

Screening questions:

  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
  • What is the highest level of study you have completed?

Workplace information:

  • Remote work available

Health benefits:

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits:

  • Bonus

Long term benefits:

  • Group insurance benefits
  • Life insurance
  • Longterm care insurance

Other benefits:

  • Learning/training paid by employer
  • Onsite amenities
  • Onsite recreation and activities
  • Team building opportunities


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