Application Specialist

1 week ago


Vancouver, British Columbia, Canada AppleOne Full time
Company in the electronic automation and technology industry is hiring for an Application Specialist to join their team.

Salary:
Up to $100k, plus bonus

Responsibilities:

  • The Application Specialist will be responsible for all pre-sales, integration, and post-sales support for the full line of applications and products.
  • Person will be on the road mostly visiting clients and remote.
  • Establish regular communication efforts and maintain sales processes, to attain consistency and positive results.
  • Assemble customer application requirements from the Sales team, or directly from customer interaction.
  • Timely completion of fully engineered application solutions, such as solving advanced engineering problems, servo application sizing solutions, interfacing electronics with 3rd party PLCs, writing PLC code to interface various products
  • Effective management of assigned tasks drawn from a centralized task database.
  • Provide phone and onsite product integration support post-sale.
  • Directly interface with the customer to solve any electrically related technical product issues.
  • Ability to diffuse stressful situations calmly and rationally, with a clear success orientation.
  • Occasional travel within North America can be required upon short notice.

Skills, Knowledge and Abilities Required:

  • 5-10 years related sales experience
  • Person will be on the road mostly visiting clients and remote.
Travel expectation: 25% - 75% OF THE SUPPORT IS VIRTUAL

  • Technical Diploma / Degree in Electrical Engineering.
  • Excellent verbal and written communication skills
  • Strong computer hardware and software experience, including knowledge of AutoCAD 2D and PLC programming skills (preferably Rockwell / Siemens) & machine vision design and integration.
  • 10+ years relevant technical support experience & mastery of machine automation assembly.
  • 5+ years relevant pneumatics (design and service) experience.
  • Strong interpersonal skills and customer orientation
  • Great client service skills.

Perks:

  • Full health and dental benefit package (no waiting period)
  • RRSP with 5% match.
  • 3 weeks vacation
  • EAP program
  • Tuition reimbursement
  • KMs reimbursement
  • Phone and laptop provided


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