Duty Manager

2 weeks ago

BasSaintLaurent, Canada GAT Full time
The Duty Manager is an integral part of the team at Sky Café.

The individuals selected for this role are effective leaders, and along with their direct reports are responsible for ensuring the safe and efficient execution of all day-to-day tasks related to their local Sky Cafe Station.


Responsibilities:
Overall Job Duties

  • Promote and embody the company core values, ensuring all team members are committed
  • Responsible for providing a safe and secure work environment for all employees
  • Promote a Safety-First environment within the workplace
  • Engage in regular employee/leadership engagement meetings
  • Ensure self and team members follow uniform, appearance, and personal protective equipment PPE policies (safety toe shoes, uniform cleanliness, and jewelry)
  • Adhere to all policies and follow established procedures
  • Participate in required meetings, providing input and recommendations
  • Conduct and record in GPET appropriate Operational/Safety briefings
  • Conduct training and provide ongoing training support to all staff.
  • Perform audits ensuring all employees are following Company policies and procedures
  • Actively participates in the Safety Management System (SMS)
  • Coordinates and ensures accident and injury investigations are conducted according to local and company policies
  • GPET incident report (Safety Management System
  • SMS) is generated and sent out within 3 hours of occurrence.
  • Accidents are reported to the GM and RVP as soon as possible.
  • Ensure all required training is completed to company standard.
  • Delegate job duties as required and ensure completion.
  • Ensure timely execution of all required duties and expectations.
  • Ensure all billing / invoicing is completed for the flights dispatched on shift.
  • Ensure daily shift report is prepared and a positive handoff is completed during shift handover.
  • Holds self and team members accountable to safety, training, and overall performance of the shift.
  • Perform all functions of all operational positions, as needed.
  • Perform other duties as assigned.
Warehouse Focus - Primary Role

  • Set up the daily set up spreadsheet for job allocation and the required labour with the predetermined labour specifications. (with Manager)
  • Ensure labour and flights are planned and correct work instructions are provided to the warehouse team
  • Audit flight assembly for compliance to customer specifications
  • Ensure the completion and accuracy of all required inventory counts within the requested time frame.
  • Ensure the completion and accuracy of obligatory Health Canada and local customer required logs are adhered to.
  • Ie: Cold chain fresh / frozen receiving log, sanitizing log, temperature control logs and cleaning logs within the warehouse.
  • Ensure all Inbound Shipments are received according to SOP
  • Ensure all Outbound Shipments are sent according to SOP
  • Ensure warehouse set up and preparation meets expectations
  • Ensure FIFO (First In, First Out) of all goods is followed
  • Coordinate the release of catering, bond, and commissary requirements
  • Reach truck/Walkie/Stacker machine licensed (Company will provide certification)
  • Attendance tracking for all warehouse employees, administer correction actions when required
  • Track daily productivity predetermined daily in all operational departments
  • Understanding of the collective bargaining agreement
Work Experience/ Requirements

  • 23 years of leadership experience, successfully managing up to 40 direct reports
  • Experience with forecasting and managing schedules
  • Possess a valid driver's license and maintain in good standing
  • Must obtain necessary airport and/or Transport Canada security clearances and maintain in good standing
  • Must obtain necessary airport vehicle operators permit and maintain in good standing
  • Must be able to operate all equipment as pertains to the position (forklifts, high lift trucks, catering vans)
  • Ability to work within the required time parameters
  • Ability to work shifts, Days, Afternoon, Nights:
  • Ability to work weekends, holidays, and varying other religious days.
  • Must successfully complete airline and corporate specific training programs and recertification
  • Must have current passport and maintain in good standing
  • Must have the ability to travel as required

Qualifications:

  • Education: High School diploma minimum, College preferred
  • Be at least 18 years of age
  • Ability to work on a permanent basis in Canada
  • Must have a clear criminal record
  • Reach truck/Walkie/Stacker machine licensed (Company will provide certification)

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