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Senior Administrator

3 months ago


Old Toronto, Ontario, Canada Canada Mortgage and Housing Corporation Full time

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Travel Requirement: Limited

Language Skill Levels (Read/Write/Speak): ZZZ

Salary: Our salaries generally range from $ to $ and are based on qualifications and experience.

About CMHC

At CMHC, the work you do and the work we do together matters. We come to work every day with a common purpose: to realize a future where everyone in Canada has a home that they can afford and meets their needs.

Our people are second to none. We lean in with courage, band together as a community and try new things to make a lasting impact on housing from coast to coast to coast.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What's in it for you

We've got the purpose, the people and the perks you need for a fulfilling career. Here's what you get when you're a permanent employee:

  • 5 weeks of vacation.
  • Annual individual performance bonus.
  • Comprehensive group insurance plan to support your well-being from day one.
  • Support in your personal and professional growth with training, mentorship and more – because when you thrive, we thrive.
  • An inclusive workplace culture and environment with Employee Resource Groups and more.
  • A hybrid work model that lets you balance working from home and nurturing in-person connections by coming into your region's office at a minimum of 4 times a month.

About the role

Join the Client Operations Team, where we support availability of mortgage funding to Approved Issuers in all economic cycles. You will carry out and oversee the National Housing Act Mortgage-Backed Securities (NHA MBS) pooling process, support issuance of securitization pools and ensure the NHA MBS Program is administered in a manner consistent with government regulations and program policies. You will provide guidance to internal and external stakeholders and resolve issues of non-compliance within program guidelines.

What you'll do:

  • Support the activities of a team responsible for the delivery and administration of programs and/or business activities.
  • Monitor business activity and conducts an analysis of applications/requests to ensure compliance with program guidelines and policies and to identify issues, solutions and efficiencies as appropriate. Make recommendations for approvals, recommend courses of action for non-standard requests and processes documentation or data such as applications/requests, commitments and payment requisitions.
  • Coordinate processing and administrative functions.
  • Validate and ensure accuracy of data inputted into the system.
  • Communicate and/or negotiate with clients and third-party providers to obtain and/or provide information and represent the Corporation and its interests as necessary. Meet client needs with a high level of client satisfaction and seek to enhance the client service experience in all client encounters.
  • Act as a liaison between business lines and play a role in collecting and disseminating information that is crucial to the achievement of business objectives and project deliverables.
  • Support functional teams in reporting activities.
  • Ensure all documentation is in place in accordance with business requirements. Manage such documentation in support of business outcomes.

What you should have:

  • Post-secondary education or an equivalent amount of education and experience in business or public administration.
  • A minimum of one year of prior relevant experience in securitization or mortgage underwriting.
  • Strong organizational skills including the ability to multi-task, prioritize, meet deadlines and take initiative.
  • Strong analytical and problem-solving skills including the application of sound judgment and the ability to escalate appropriately.
  • Oral and written communication skills including the ability to persuade others.
  • Ability to establish and maintain effective working relationships.

It would be great if you also had:

Posting closing date: Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion

We're committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process . If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don't worry – we're always posting new positions, so don't hesitate to give it another shot. We're excited to see what you bring to the table this time around

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