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Customer Support Manager
2 weeks ago
Skills & Requirements
5-10 years' experience in Customer Support is required 3 years; experience as a team lead or Sr. Customer Support Representative Experience with Salesforce or a similar ticketing system preferred Post graduate education is preferred but not required Experience in working in a SaaS type company is preferred but not required Previous experience managing a downline with multiple Team Leads and multiple products preferred Advanced analytical skills Advanced coaching, development and listening skills-
Customer Support Representative
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Customer Service Manager
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Customer Service Manager
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Cambridge, Ontario, Canada Lone Wolf Real Estate Technologies Inc Full timeTake an active role in campaigns and business-building initiatives with the goal of increasing customer satisfaction and retention. Execute individualized/segmented account engagement plans for driving growth and adoption of Lone Wolf solutions for strategic accounts within assigned territories. Demonstrate product knowledge surrounding the adoption and...
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Customer Success Manager
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Cambridge, Ontario, Canada MealSuite Full timeMealSuite is looking for a Customer Success Manager to join our Client Success Team. In this role, you are act as the lead customer advocate and solution expert on critical business accounts. The focus of this vital role is to manage the relationship with our clients by creating a positive working relationship.A Typical Day Oversee customer account...
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Production Support Manager
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IT Customer Care
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Transportation and Customs Compliance Analyst
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Bilingual Customer Experience Representative
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Cambridge, Ontario, Canada Superior Propane Full timeReporting directly to the Customer Experience Manager, the Customer Experience Representative is responsible for utilizing standard procedures to achieve first call resolution when responding to customer inquiries and concerns regarding delivery of propane. The Customer Experience Representative will also be responsible for providing exceptional customer...