Legal Call Center Customer Service Representative

1 week ago


Vancouver, British Columbia, Canada Wiebe Wittmann Robertson LLP Full time
Looking to get into the legal industry? Don't know where to start and want to get a feel for what it's like? This opportunity may be for you

Responsibilities include:
- answering member calls and taking notes;
- opening files in a web portal;
- dealing with member issues and complaints; and
- communicating with head office.
- be comfortable speaking on the phone;
- have excellent written and oral communication skills;
- be patient and friendly;
- be able to multi-task;
- be detail-oriented and organized;
- be able to solve problems and de-escalate conflicts;
- be able to work well in a team environment and;
- be adept with new computer software.


We offer competitive remuneration based on experience and aptitude, an excellent benefits package including extended health and dental, as well as paid vacations and sick/flex days.


Job Types:
Full-time, Permanent

Salary:
$40,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Discounted or free food
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus pay

Education:

  • Secondary School (preferred)

Experience:

- customer service: 1 year (preferred)
Call Center: 1 year (preferred)

Language:

  • English, fluently (required)

Work Location:
One location

  • Vancouver, British Columbia, Canada Seronda Network Full time

    Join Seronda Networks as a Call Center RepresentativeAbout Us: At Seronda Networks, you will not only find a company that offers cutting-edge solutions but also a place where you can grow professionally, be part of a passionate team, and work in an environment that values your contribution.Join us as we continue to transform ideas into realities and build an...


  • Vancouver, British Columbia, Canada CCLLAW Full time

    CCL Law Office is a leading law firm dedicated to providing exceptional legal services to our clients. With a focus on integrity, professionalism, and client satisfaction, we strive to deliver unparalleled representation across a wide range of legal matters.Job Description:We are seeking a highly motivated and dynamic individual to join our team as a Call...


  • Vancouver, British Columbia, Canada Lingalive Full time

    Salary: $17.5-$25 per hourJob Title: Call Center RepresentativeAbout us:At LingaLive, we're not just your average call center. We're a dynamic team of passionate individuals dedicated to transforming customer interactions into unforgettable moments. From solving complex issues to sparking genuine connections, we thrive on the excitement of each conversation....


  • Vancouver, British Columbia, Canada Lingalive Full time

    Salary: $17.5-$25 per hourJob Title: Call Center RepresentativeAbout us:At LingaLive, we're not just your average call center. We're a dynamic team of passionate individuals dedicated to transforming customer interactions into unforgettable moments. From solving complex issues to sparking genuine connections, we thrive on the excitement of each conversation....


  • Vancouver, British Columbia, Canada Theunlocknews Full time

    Call Center Customer Service Representative COMPANY: Encepta Corp. LOCATION: Burnaby , BC JOB REFERENCE: ERT689HC We are seeking a Call Center Customer Service Representative to provide superior solution to our clients and possible customers. You will certainly be called for to address questions, handle grievances, and troubleshoot problems in an expert...


  • Vancouver, British Columbia, British Columbia, Canada CCLLAW Full time

    CCL Law Office is a leading law firm dedicated to providing exceptional legal services to our clients. With a focus on integrity, professionalism, and client satisfaction, we strive to deliver unparalleled representation across a wide range of legal matters.Job Description:We are seeking a highly motivated and dynamic individual to join our team as a Call...


  • Vancouver, British Columbia, Canada Signal Crew Comms Full time

    Job Title: Call Center RepresentativeOverview:Responsibilities:Respond promptly to customer inquiries and provide accurate information about products, services, and policies.Assist customers with placing orders, processing returns, and resolving product or service-related issues.Follow communication scripts and procedures to ensure consistency and adherence...


  • Vancouver, British Columbia, Canada Dialospact Inc Full time

    As a Call Center Representative, you will be the first point of contact for our customers, providing assistance, answering inquiries, and resolving issues with professionalism and efficiency. You will play a crucial role in maintaining our high standards of customer satisfaction and contributing to the overall success of our company.Responsibilities:Handle...


  • Vancouver, British Columbia, Canada ARTURUS Full time

    Job Summary:As a Call Center Representative for our translation services company, you will be responsible for managing customer inquiries, providing information about our translation services, and ensuring a high level of customer satisfaction.Responsibilities:Inbound Call Handling: Answer incoming calls from clients and potential customers seeking...


  • Vancouver, British Columbia, Canada CCLLAW Full time

    CCL Law Office is a leading law firm dedicated to providing exceptional legal services to our clients. With a focus on integrity, professionalism, and client satisfaction, we strive to deliver unparalleled representation across a wide range of legal matters. We are seeking a highly motivated and dynamic individual to join our team as a Call Center...


  • Vancouver, British Columbia, Canada Dialospact Inc Full time

    Job Title: Call Center Customer Service AssistantOverview:Responsibilities:Customer Support: Provide courteous and professional assistance to customers via inbound and outbound phone calls, addressing inquiries, resolving issues, and offering solutions promptly and effectively.Product Knowledge: Develop a comprehensive understanding of our products or...


  • Vancouver, British Columbia, Canada Ferguson Moving Full time

    FERGUSON MOVING & STORAGEJob Description - Inside Sales Representative/Call Center AgentFerguson Moving and Storage, is seeking motivated, positive call center agents for our Business Development Center to continue to grow and expand. This is not a typical call center You will assist our North Vancouver Head Office location and franchises by fielding both...


  • Vancouver, British Columbia, Canada UBERbase inc Full time

    What we offer:Compressed work week to allow every other Friday off (exceptions apply)A fast- paced environment, with the opportunity to collaboration your finance knowledge with operational planning and execution.A team approach where together is better. Win-win relationships, with work life balance and fair compensation and benefit programs.Diversity and...


  • Vancouver, British Columbia, Canada Grousemountain Full time

    Proud to be 100% Canadian-owned,Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada's...


  • Vancouver, British Columbia, Canada FleetWatch Systems Full time

    FleetWatch Systems is experiencing continued and rapid growth.We have a need to fill certain positions on an ongoing basis.We recognize and encourage diversity in the workplace and our companies are proud to be equal employment opportunity employers.We adhere to a policy of making employment decisions without regard to race, color,religion,sex, sexual...


  • Vancouver, British Columbia, Canada Legal Aid BC Full time

    Location: Vancouver, BCStatus:Full-time Term (To April 25, 2025, or until the return of the incumbent)Affiliation:British Columbia General Employees' Union (BCGEU)Salary range: Job Class 10 $55,189 to $62,968 (Market Adjusted)Competition #:B093-23Application Deadline:March 28th, 2024VALUES STATEMENT:Our commitment to the principles of fundamental justice...


  • West Vancouver, British Columbia, Canada Enzo Design Build Inc Full time

    WHO WE AREWe are a construction and demolition company located in West Vancouver and we are looking to hire a customer service representative to promote services with new and existing clients.QUALIFICATIONS: One year' work experience in a fast paced call center/office setting Experience with telecommunication devices Strong interpersonal, customer relations...


  • West Vancouver, British Columbia, Canada Enzo Design Build Inc Full time

    Job descriptionJob descriptionWHO WE AREWe are a construction and demolition company located in West Vancouver and we are looking to hire a customer service representative to promote services with new and existing clients.QUALIFICATIONS: One year' work experience in a fast paced call center/office setting Experience with telecommunication devices Strong...


  • Vancouver, British Columbia, Canada Metro Wallcoverings Full time

    Metro Wallcoverings, the leading manufacturer and distributor of decorative commercial products to the Architect and Design community for over forty years, is looking for a Customer Service Representative for its Vancouver Office.POSITION TITLE:Customer Service RepresentativeJOB DESCRIPTION: Answer phones in a consistent and pleasant manner Have a...


  • Vancouver, British Columbia, Canada Jukebox Full time

    Jukebox is a global online printing company serving customers who value the highest quality printing and customer services. Our team of print professionals is complimented by premium industrial machinery across our Vancouver and Toronto print facilities. From sales to customer support, our in-house expert team serves a global customer base with a can-do...