Case Manager

7 days ago

Edmonton, Alberta, Canada Bissell Centre Full time

ABOUT US:


Through the vision to eliminate poverty in our community and guided by a passionate concern for the dignity and well-being of each individual, Bissell Centre's work is based on building relationships, hope and trust.

Our mission is to work with others to empower people to move from poverty to cultural, social, and economic prosperity.

We empower people to meet their own basic daily needs, participate in community and have sustainable livelihoods, secure housing, feel hope for the future and make plans for a prosperous life.

By joining Bissell Centre, you will become part of a fast-paced and dedicated team that works together to realize our vision.


THE ROLE:

This position requires successful working relationships with participants that support their ability to reach their goals.


This position will influence and celebrate positive outcomes with participants and will work with the Community Space front line staff and Bissell Programs to mitigate problems and obstacles that threaten to undermine participants' wellbeing.

Keeping clear and accurate files and records is essential. The Case Manager will collaborate with community supports.

The Case Manager will have a strong understanding of resources available for underhoused peoples in the city of Edmonton.

WHAT YOU BRING TO THE ROLE:

Program Delivery

  • Develop individual care plans for Community Space participants.
  • Provide ongoing supportive case management
  • Perform intakes and discharges on ETO
  • Initiate and complete ongoing needs assessments, referrals, and advocacy
  • Complete comprehensive psychosocial assessments as required
  • Identify opportunities to assess and enhance participants' readiness to make positive changes and increase selfreliance related to their mental health and substance abuse concerns.
  • Develop and deliver group programming with the intention to strengthen daily living skills and reduce isolation and loneliness.
  • Work with case management and frontline staff to see that participants care goals are being met
  • Coordinate with outside supports including physicians, agency workers, AHS staff, home care workers, etc.
  • In collaboration with Case Management Coordinator and Community Space Team, identify and utilize outreach stabilization activities that include assisting participants in making connections to community agencies, physicians and social services and facilitating appropriate involvement in post crisis treatment services
  • In collaboration with Case Management Coordinator, identify the opportunities for creating community partnerships to provide group programming in areas such as health and service connections
  • Update and maintain information on partner programs/agencies
  • Participate in ongoing learning and training opportunities as identified on a yearly performance review
  • Attend case conferences and interagency meetings in the community
  • Facilitate referrals for the participants to outside programs as needed (AISH, ID clinics, homecare, PDD, etc.)
  • Participate in case management meetings
  • Provideemotional and psychological support when needed
  • Occasional transportation and warm hand off participants to medical, wellness and recovery appointments
  • Update and maintain current participants information on ETO and other data management systems
  • Interact with participants in a nonjudgmental way, using deescalation and rapport building techniques
  • Provide necessary support in crises and emergencies
  • Participate in team efforts to maintain a healthy physical environment for all participants
  • Any other tasks assigned by the Case Management Coordinator

General and Administrative

  • Maintain accurate written case file notes, computer records, update program databases, program information and critical incident reports within established time standards.
  • Provide latest program information and updated statistics as required.
  • Maintain and submit accurate mileage and expense logs for reimbursement.
  • Participate in probationary and annual performance reviews.
  • Attend scheduled staff, supervision, and Care Team meetings
  • Complete WCB forms as required

QUALIFICATIONS:

Education and Experience

Knowledge, Skills and Abilities

  • Strong written and verbal communication and interpersonal skills.
  • Solution focused with good time management, strong organizational, problemsolving and advocacy skills.
  • Good working knowledge of Microsoft Word and Excel programs.
  • Familiar with issues of poverty, homelessness, and Edmonton's urban core.
  • Familiar working with highrisk populations and understand Indigenous cultures, history, and current issues.
  • Demonstrated ability to provide individual and group support programming and services; as well as workshop development and facilitation.

Conditions of Work

  • Operation of personal vehicle with required insurance
  • Evening work may be required
  • Participation in organizational wide Community Safety Walks in the area of Bisse

  • Case Manager

    7 days ago

    Edmonton, Alberta, Canada Alberta Immigrant Women & Children Centre Full time

    As the AIWCC Case Management, you will deliver a client-centered case management service model to support newly arrived government-assisted and privately sponsored refugees/newcomers with their settlement in Edmonton. The Case Manager will each hold a case load, comprised of individuals and families, which they will assist to integrate into the community for...

  • Case Manager

    3 weeks ago

    Edmonton, Alberta, Canada TEEMA Full time

    Job Title: Case ManagerJob ID: ME Location: Edmonton, ABOverview:Our client is an Alberta-based, not-for-profit organization dedicated to delivering exceptional customer experience and community leadership. They're committed to providing the best health coverage to over 1.8 million members and take an active role in promoting the wellness of all Albertans....

  • Case Manager

    2 months ago

    Edmonton, Alberta, Canada TEEMA Full time

    Job Title: Case ManagerJob ID: ME Location: Edmonton, ABOverview:Our client is an Alberta-based, not-for-profit organization dedicated to delivering exceptional customer experience and community leadership. They're committed to providing the best health coverage to over 1.8 million members and take an active role in promoting the wellness of all Albertans....

  • Case Manager

    7 days ago

    Edmonton, Alberta, Canada Canadian Red Cross Full time

    Employee Working Location :Remote (Edmonton, AB)Employment Status :Temporary Full-Time (12 months)Salary Band: $ 33.55 / hourThe Canadian Red Cross (CRC) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best Employers...

  • Case Manager RN

    7 days ago

    Edmonton, Alberta, Canada Bayshore HealthCare Full time

    Nurse Case Managers (NuCMs) are responsible for providing case management services to members who suffer from protracted and complex health issues. NuCM's are involved in patient care coordination as part of the CFHS primary health care team. NuCM's conduct comprehensive case management assessments

  • Case Management Supervisor

    6 days ago

    Edmonton, Alberta, Canada Canadian Red Cross Full time

    Employee Working Location: Remote (Edmonton, AB)Employment Status: Temporary Full-Time (12 months)Salary Band: $ $ 36.62 / hourThe Canadian Red Cross (CRC) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best...

  • Disability Case Manager

    7 days ago

    Edmonton, Alberta, Canada LifeWorks Full time

    TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is...

  • Intensive Case Manager

    7 days ago

    Edmonton, Alberta, Canada Catholic Social Services Full time

    **Catholic Social Services is currently seeking a full- time contract, 40 hours per week, Intensive Case Manager in EDMONTON to join our Lurana Shelter team. Providing excellent client-centered care, you are confident, thoughtful, and motivated to achieve success when supporting others in your community**This position has a weekly schedule of: Monday ...

  • Field Case Manager

    7 days ago

    Edmonton, Alberta, Canada Innomar Strategies Inc. Full time

    Field Case Manager- Edmonton, AB page is loaded Field Case Manager- Edmonton, AB Apply locations Remote, AB time type Full time posted on Posted 3 Days Ago job requisition id R Our team members are at the heart of everything we do. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of...

  • Case Manager-hope Terrace

    6 days ago

    Edmonton, Alberta, Canada Bissell Centre Full time

    WHO WE ARE Are you a _Human Services _Professional looking to make an impact in your community? Do you have endless optimism, ready to move and create change in the community? Through the vision to eliminate poverty in our community and guided by a passionate concern for the dignity and wellbeing of each individual, Bissell Centre's work is based on building...

  • Field Nurse Case Manager

    4 weeks ago

    Edmonton, Alberta, Canada Bayshore HealthCare Full time

    About the RoleThe Bayshore Specialty Rx Field Nurse Case Manager will be a single point of contact for physicians. You will work with the Reimbursement Specialist to support patients throughout the entire patient support program journey. The Field Nurse Case Manager thrives in an environment that emphasizes teamwork, accountability, processes a deep...

  • Case Coordinator

    7 days ago

    Edmonton, Alberta, Canada Lifemark Health Group Full time

    Title:Case Coordinator- Department:Vocational Services- Reports to: Program Manager-Duties/Responsibilities: Support the execution and operation of a new initiative to support unemployed and underemployed Albertans Assist clients with completing paperwork to avoid errors and inaccurate information Receive incoming calls and greet visitors upon arrival...

  • Field Case Manager

    7 days ago

    Edmonton, Alberta, Canada Cencora Full time

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals...

  • Field Case Manager

    3 weeks ago

    Edmonton, Alberta, Canada Cencora Full time

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals...

  • Supportive Housing Case Worker

    6 days ago

    Edmonton, Alberta, Canada Boyle Street Community Services Full time

    Full TimeREPORTS TO:Supportive Housing ManagerHOURS: Full Time (37.5 hours a week)Monday to Friday 8:30-5"Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored."Would you like to be a part of an organization that works with some of Edmonton's most vulnerable populations and counts...

  • Compliance Manager

    7 days ago

    Edmonton, Alberta, Canada The Association of Professional Engineers and Geoscientists of Alberta Full time

    Want to be part of a team that makes a difference? Come be part of the change.Since 1920, APEGA has been regulating the practices of engineering and geoscience to serve the public interest in Alberta. We are looking for energetic people who thrive in a dynamic, fast-paced, and challenging environment. You are committed to serving the community with...

  • Legal Manager

    7 days ago

    Edmonton, Alberta, Canada Alberta School Employee Benefit Plan Full time

    Status: Full Time Employment Type: Permanent Area: Disability Services The Manager, Disability Service will use their strong leadership skills, disability knowledge, and thorough understanding of claims management in a group benefits setting to oversee the day-to-day operations of the department. They will support a team that includes Case Managers,...

  • Disability Claims Management

    6 days ago

    Edmonton, Alberta, Canada ASEBP Full time

    DISABILITY CLAIMS MANAGEMENT (INTAKE AND EARLY INTERVENTION PROGRAM)Full-time Permanent - Competition #23-15Position SummaryIf you are a skilled disability case management professional who has experience working with individuals who are ill or injured regain their health and return to work, then this could be the job for youYour Key Responsibilities Build...

  • Project Manager, Planning

    6 days ago

    Edmonton, Alberta, Canada Government of Alberta Full time

    Role Responsibilities Qualifications Bachelor's degree in engineering, architecture, business, project management, or another related field, Supplemented by four years of progressively related experience (project planner, project manager, capital planner). Equivalencies will be considered based on one year of education for one year of...

  • Assistant Manager

    7 days ago

    Edmonton, Alberta, Canada Boyle Street Community Services Full time

    JOB TITLE:Assistant ManagerREPORTS TO:Supportive Housing ManagerHOURS:4 days on, 2 days off; 40 hours/week"Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored."Would you like to be a part of an organization that works with some of Edmonton's most vulnerable populations and counts...