Dispatch/admin/customer Service
7 days ago
We are currently hiring a
Dispatcher / Admin / Customer Service to join our team in Port Coquitlam, BC on a full-time basis.
The primary responsibilities of this role include, but are not limited to:
- Provide rate customer service and assist with transportation and logistics proposals to clients.
- Track and trace shipments, researching and resolving issues that may arise, monitoring deliveries, ensuring customer satisfaction.
- Enters new customer data and other sales data for prospective customers into computer database.
- Develops and maintains positive ongoing relationships with all prospective clients.
- Conducts followup calls on prospects.
- Provides rates and alternative freight solutions for potential clients.
- Collaborates with operations department to problemsolve and provide optimal transportation service.
- Performs related duties as assigned by the Manager
Knowledge and Skills:
- Able to work independently and as a team when needed
- Strong communication skills, both written and verbal
- Strong problemsolving skills
- Proficient in Microsoft excel
- Have a good work ethic and willingness to learn
- A Positive attitude
Compensation:
- Semimonthly pay schedule
- Vacation entitlement
- Benefit package including; health, dental and vision (After 6 months of Probation)
- Onsite parking
Job Types:
Full-time, Part-time
Part-time hours: 40 per week
Salary:
$18.00-$20.00 per hour
Benefits:
- Dental care
- Extended health care
- Onsite parking
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission pay
- Overtime pay
Work Location:
In person
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