Tow Truck Dispatcher

1 week ago


Port Coquitlam, British Columbia, Canada Benjamin Towing Full time
Benjamin Towing has been one of the most reliable local facilities in Tri-City for more than 17 years.
We are seeking a reliable Tow Truck Dispatcher to join our team. This role involves coordinating towing services and ensuring efficient operations.

Responsibilities:

  • Dispatch tow truck operators to service calls promptly and effectively.
  • Manage incoming service requests and provide timely responses to customers.
  • Coordinate with drivers and ensure they adhere to schedules and safety standards.
  • Maintain accurate records of calls, services, and driver activities.
  • Customer Service answering.
  • Utilize dispatch software to optimize routes and increase efficiency.
  • Release the car which are impounded.

Requirements:

  • Proven experience in dispatching, preferably in a towing or roadside assistance setting.
  • Excellent communication and multitasking skills.
  • Familiarity with GPS and dispatching software and Tow book.
  • Ability to work in a fastpaced environment and handle highstress situations.
  • Able to solve problems in a timely manner and independently in accordance with Company policies/procedures.
  • Clean Criminal Record
Join our team and contribute to providing exceptional service to our customers

Job Type:
Part-time

Part-time hours: 20 per week

Salary:
$17.50-$20.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Onsite parking
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday
  • Morning shift
  • On call
  • Weekends as needed

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Port Coquitlam, BC V3C 3L7: reliably commute or plan to relocate before starting work (required)

Experience:

- dispatching: 1 year (required)

Work Location:
In person
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