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Team Coordinator/medical Scheduler
3 months ago
Who We Are:
CarePartners is one of Ontario's largest, most reputable and well-established accredited home health care providers, providing nursing, personal support, home support, palliative, therapy and rehabilitation support services for patients of all ages across urban and rural Ontario.
We visit approximately 80,000 patients each year in homes, schools, clinics, workplaces and retirement homes, spread across 14 branches and 21 nursing clinics.
We continuously innovate to meet patient needs with specialized (award-winning) care programs and technology, including virtual care and Artificial Intellegence (AI).
Overview:
CarePartners is adding to our team and we are looking for
Team Coordinators to ensure effective customer service and communication between patients, families, and staff. Our Team Coordinators ensure the scheduling of our PSWs, Nurses, and Therapists meets service delivery standards and administrative functions related to client services are performed in a timely manner.
We are hiring for a Temporary Part-Time mat leave coverage in the Tillsonburg office
Hours of work are a schedule of defined shifts. We hire for days/afternoons/evenings.
What We Offer:
Incentives and Perks
- Meaningful, fulfilling work, helping patients and their families behind the scenes
- Supportive team environment and a great corporate culture
- Paid orientation and comprehensive training and onboarding
- Access to group discounts, including exclusive discounts from various retailers
- Total rewards program which includes health & dental benefits
- An Employee Assistance Program (EAP) for you and your family members
- Opportunities for continuing education and training
- Hands on mentoring and leadership support
- Opportunities to volunteer in countries with limited access to healthcare services
What The Role Involves:
- You'll be the bridge between patients/caregivers, their families, Personal Support Workers, team supervisors, funders, finance and other CarePartners employees
- Receiving routine referral/intake information from funders and privatepay clients
- Developing and coordinates service schedules while considering relevant factors
- Informing workers of new assignments and changes to their schedules
- Entering relevant information into the automated information system/database
- Producing schedules and reports on regular basis, and on request of the Supervisor
- Performing other administrative duties
- Other duties as required
What You Bring:
- A strong desire and commitment to making a difference in the lives of their patients
- Postsecondary education is preferred and one (1) year of jobrelated experience (such as administrative or customer service) is required
- Exceptional interpersonal and customer service skills
- Ability to work both independently and as part of a team
- Strong proficiency in all aspects of Microsoft Office, with proven skills in Word and Excel
- A strong attention to detail and the ability to learn new systems and databases
- Effective verbal and written communication skills
- Nontraditional hours, including evenings and weekends are required
- Experience in the health care field an asset
- A Clear background check, and proof of COVID 19 Vaccination*CarePartners In Your Community:In addition to providing homebased health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we've been organizing staffled medical care and clinics in countries with poor access to health care since 2009.
Accessibility:
- CarePartners promotes and facilitates, as appropriate, the immunization of employees in order to provide a safe working environment for its employees, to deliver safe care to patients and to fulfill its commitment to evidencebased health promotion. In accordance with Public Health guidelines CarePartners has implemented safety protocols to prevent the spread of infectious diseases such as COVID19. All employees will be required to wear appropriate Personal Protective Equipment as directed by CarePartners and mandated by public health authorities. All new hires of CarePartners are required at this time to demonstrate that they have been fully vaccinated against COVID19, in accordance with our policies and procedures._
