Rooms Division Manager

1 week ago


Maple Bay, British Columbia, Canada Oceanfront Suites at Cowichan Bay Full time

About Us:

Nestled along the picturesque shores of Cowichan Bay, Oceanfront Suites offers an idyllic retreat for our guests with stunning views, luxurious accommodations, and exceptional service.

We pride ourselves on creating memorable experiences for our guests through a commitment to excellence. Oceanfront Suites at Cowichan Bay is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Key Responsibilities:

  • Oversee daily operations of the Front Office and Housekeeping departments.
  • Ensure exceptional guest service and address guest concerns promptly and professionally.
  • Manage staff scheduling, training, and performance evaluations.
  • Maintain high standards of cleanliness and maintenance in guest rooms and public areas.
  • Coordinate with other departments to ensure seamless operations.
  • Monitor and manage budgets, expenses, and inventory.
  • Implement and uphold hotel policies and procedures.
  • Assist in handling any operational emergencies or issues as they arise.

Qualifications:

  • Proven experience in a Rooms Division or similar managerial role in the hospitality industry.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Detailoriented with a focus on guest satisfaction.
  • Ability to work flexible hours, including weekends and holidays.
  • Proficiency in hotel management software and MS Office.
  • Knowledge of safety and hygiene standards.

Benefits:

  • Competitive salary with the potential for negotiation based on experience.
  • Opportunity to work in a beautiful, oceanfront setting.
  • Gain valuable experience in a dynamic hospitality environment.

Job Types:
Full-time, Seasonal

Contract length: 4 months

Pay:
From $25.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental care
  • Extended health care
  • Onsite parking

Schedule:

  • 8 hour shift
  • Weekends as needed

Supplemental pay types:

  • Bonus pay
  • Overtime pay

Work Location:
In person

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