Children's Services Representative

2 weeks ago

Vaughan, Ontario, Canada York Region Full time

Job Description:

POSITION PURPOSE


Reporting to the Supervisor, Child Care Services, is responsible for determining the eligibility of applicants for child care fee assistance in accordance with provincial legislation and Regional policies; ensuring the needs of applicants receiving child care fee assistance are considered as per their enrolment requirements; informing applicants of their rights and responsibilities for receiving child care fee assistance; informing service providers of Regional practices and reporting requirements; and maintaining accurate and current applicant, provider and child profile information.


MAJOR RESPONSIBILITIES

  • Interviews applicants and verifies eligibility for child care fee assistance using required documentation in accordance with Provincial and Regional Guidelines.
  • Reviews and verifies client eligibility; monitors compliance with program standards and agreements.
  • Confirms child care enrolment and parent contribution with applicant and service provider.
  • Performs routine case management functions through annual personal interviews and six month reviews for exceptional circumstances; directs contact with applicants, file set up and maintenance and Ontario Child Care Management System (OCCMS) data entry.
  • Verifies names of children receiving child care fee assistance according to child care management system and service providers record of attendance.
  • Informs applicants of all aspects of fee assistance and advises applicants of support services available to them.
  • Adheres to and maintains OCCMS standards.
  • Inputs accurate and complete statistical information and forwards statistics monthly to the Supervisor.
  • Liaises with Regional Staff; develops and maintains effective partnerships with community agencies.
  • Represents the Department in the coordination and presentation of training sessions; provides orientation to new operators regarding attendance recording, billing and invoicing procedures.

QUALIFICATIONS

  • Successful completion of a Community College Diploma in Childhood Education or approved equivalent combination of education and experience.
  • Minimum two (2) years experience as an early childhood educator in a licensed early childhood program including supervisory or leadership experience or equivalent experience in a home child care environment.
  • Valid Ontario Class "G" driver's license and reliable vehicle for use on corporate business.
  • Knowledge of relevant Standards, Acts, Regulations and Guidelines pertaining to childcare, nurseries, Ontario Works program and parenting programs.
  • Knowledge of local community agencies and the services they provide.
  • Satisfactory Police Criminal Background Check.
  • Knowledge and demonstrated ability in corporate core competencies including customer focus, communication, collaboration and personal ownership.

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