Wedding Sales Manager

2 weeks ago

Toronto, Ontario, Canada Park Hyatt Toronto Full time
Summary

Find your place at park hyatt Toronto:Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun.
At Hyatt, diversity, equity and inclusion are at the core of our purpose, _to care for people so that they can be their best._

Be part of the team bringing in a new era of a Toronto legacy hotel.

Recently renovated with striking architecture, art and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.


WHAT ARE THE ADDITIONAL BENEFITS of WORKING AT THE park hyatt Toronto?

  • Complimentary meal during shift
  • Paid medical days and paid personal days
  • Employer RRSP Matching Contributions
  • Complimentary hotel nights and discounts at Hyatt properties around the world
  • Extended Health and Dental medical benefits for you and your dependents 30 days after joining
  • Eligible to participate in the Hyatt Sales Incentive Plan
  • Tuition reimbursement program

SUMMARY

About the Role - Wedding Sales Manager


Park Hyatt Toronto is dedicated to maintaining the highest reputation within our industry, and the Senior Wedding Sales Manager must be able to sell and keep that promise for the property with genuine care.

This position reports to the Director of Events and is held accountable for quarterly sales goals for the property.

This Sales Manager position requires a fully competent individual who has experience in the hotel sales process and function.

Sales manager responsibilities include selling event spaces, food and beverage services, guest rooms, and other hotel services to Hyatt customers.


Role-specific job responsibilities include:

  • Creating and tracking sales account activity in Hyatt's proprietary Envision software.
  • Conducting inperson and virtual site inspections.
  • Hosting and/ or attending marketspecific trade events.
  • Preparing and presenting effective sales calls and proposals.
  • Maintaining wellorganized documentation and reports in Hyatt systems.
  • Working as a team member with the sales and event staff and in close contact with other support staff.
  • Meet or exceed annual sales revenue goal.
  • Plan, arrange, organize, and execute events while meeting or exceeding client/customer expectations.
  • Prioritize tasks and independently manage workflow based on appropriate needs and demands and the department's policy and procedures.
  • Clearly communicate policies, procedures and services offered by the hotel with clients/customers.
  • Coordinate and communicate event logistics (responsibilities, timelines, etc.) with other departments in order to meet or exceed client/customer expectations through Hyatt's property management software.
  • Monitor event activities to ensure compliance with applicable Standard Operating Procedures, the satisfaction of participants, and the resolution of customer service issues or concerns.
  • Manage work schedule to strategically be onsite during critical event times (greetings, breaks, etc.), as needed.
  • Reconcile final invoices with Finance Department and client/customer.
  • Additional duties as determined by Director Events.
  • Attend EO/Resume meetings, Sales/Event Planning team meetings, and Sales/marketing meetings as requested.
  • Prepare and be prepared to lead Weekly Group Resume meetings or Daily Standup meetings for the team's clients or your own.

Qualifications:

  • A passion for weddings, events and hospitality;
  • Exceptional interpersonal skills and a performancedriven mindset;
  • Highly organized with a keen eye for detail;
  • Ability to develop relationships with individuals at all levels, from diverse backgrounds and cultures;
  • Ability to work under pressure and in a fastpaced environment;
  • Adaptable and at ease with managing priorities;
  • A history of consistently meeting and exceeding sales targets in previous roles;
  • Excellent communication skills
  • Computer and systems savvy
  • Degree in hospitality, event planning or other related field preferred but not required;
  • Proven wedding or event experience required;
  • Ability to work a varying schedule (weekends, evenings, holidays).

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