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Office Coordinator

3 months ago

Burnaby, British Columbia, Canada BELFOR CANADA INC. Full time

Position Overview

Belfor policies and procedures are being followed.

Job Duties

  • Performs varied support services requiring proficiency in general office and organizations skills and knowledge of department operations
  • Maintain Files and records with effective filing systems
  • Support other departments with various administrative tasks
  • Performs and supports PMA, billing, AR and/or AP functions
  • Prepare documentation and conduct weekly/ monthly reporting
  • Assist with and support claim assignment
  • Assist with reception relief as needed
  • Support management by contributing to Office operations and productivity, ensuring workflow procedures are followed
  • Assist with the scheduling of work assignments and setting priorities with deadlines
  • Deal with Customer complaints or issues
  • Assist with employee relations, handle employee complaints and incidents, including conflict resolution, accidents, health and safety concerns, work refusals, and investigations
  • Assist and support payroll and time and attendance
  • Assist with the administration of disciplinary action in accordance with established procedures
  • Ensure that employees comply with company policies, procedures, and ethical standards
  • Will practice good housekeeping at all times to ensure a safe and noncluttered worksite
  • Provide excellent customer service
  • Work under time constraints to meet specific timelines
  • Ensure attention to detail and keen sense of safeguarding other people's property and information
  • Participates in and demonstrates an understanding of safety principles and practices; follows all safety policies and procedures to support a safe working environment, including safe operation of machines and equipment
  • Comply with all
    Belfor policies and procedures, as well as legislative requirements
  • Proactively communicate job site conditions and concerns that may or are affecting completion of the job to the appropriate person
  • This role could be required to act as a "lead" periodically as designated by their manager
  • Attend all
    Belfor sponsored training courses

Qualifications

  • Business / administration / management courses / certification an asset
  • 1+ year experience in related field
  • Construction / Restoration / Insurance / Project Management experience an asset
  • Experience with Xactimate, Xactanalysis, JD Edwards and DocuSphere an asset
  • Manage sensitive information appropriately and maintain confidentiality
  • Experience using office equipment (telephone, copiers, scanners, fax, printers, etc.)
  • Strong aptitude to work within deadlines, and ability to multitask on a daily basis in a fast paced environment
  • Highly organized with a keen eye for details
  • Comprehensive understanding of customer service, principles and practices
  • Eligible to operate a motor vehicle per
    Belfor's vehicle policy
  • Ability to work within a team or independently as needed
  • Strong written and verbal communication skills
  • Advanced computer and/or tablet/iPad experience with Microsoft Office programs such as Excel, Word and Google Suite
  • Willing to work evenings, on call and weekends when requested
  • Periodic travel may be required
  • Criminal Record Check

Physical Demands

  • Frequent lifting from 540 lbs, unassisted (from 3565% of the time)
  • Occasional lifting from 41 lbs +, assisted (up to 50% of the time)
  • Access and mobility in tight spaces
  • Sustained periods of standing, sitting, walking, bending, and kneeling
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BELFOR _**:
- (Canada) Inc. is an inclusive and equal opportunity employer. _