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Welcome Centre Support

3 months ago

Oshawa, Ontario, Canada Grandview Kids Full time

._..... Every Child and Youth living life at their full potential.*_

At Grandview Kids we provide family-centred paediatric assessment, treatment, rehabilitation services and specialized programs.

Along with their families, we support children and youth with communication, social, physical and developmental needs to achieve their potential at home, in the community and at school.

We are dedicated to inspiring possibilities, fostering development, and supporting growth and personal achievement for our children and youth, their families and our staff members.

Our team-oriented approach inspires our staff to collaborate, share ideas, and work with a variety of professional disciplines. We offer a stimulating environment with an exceptional variety of opportunities in the field of paediatric rehabilitation.


The next two years will be a period of unprecedented growth as we work on a major capital expansion for our new facility in Ajax.

If you are looking for an opportunity that offers personal and professional rewards, that makes a real difference and enriches the lives of others, then Grandview Kids is the place for you
-
Welcome Centre Support
Office Reception Clerk (2 positions)_- _Contract Full-time (37.5 hours/week)_
- _May 23, 2023 to July 7, position)_
- _July 10, 2023 to August 25, position)_

Summary of Duties


Reporting to the Scheduling Manager and Volunteer Coordinator the Office Reception Clerk is responsible for active Covid-19 screening, greeting clients and families prior to entry of the building, answering the phone and client access text line; verifying client and caregiver information and appointments.

Displaying leadership by ensuing physical distancing and enforcing understanding of Covid-19 protocols and practices in a healthcare setting. Dispatching maintenance staff for cleaning and monitoring flow of clients.

This position is working in a team with Centre volunteers and staff and maintains communication with all other staff members; supports program/Centre efforts in Quality Improvement and Risk Management activities; participates in education, orientation and public relations; maintains a safe work environment and performs other related duties, as assigned.


Specific responsibilities include but are not limited to:

  • Greeting and screening clients and families prior to entry of the building
  • Answering main phone lines and client access text line
  • Making reminder calls for upcoming scheduled appointments
  • Accessing Electronic Medical Record to verify client and caregiver names, consents, appointments schedules
  • Active screening for Covid19 following organizational protocols and processes
  • Ensuing physical distancing and enforcing the understanding of Covid19 protocols and practices in a healthcare setting with our families and staff;
  • Dispatching maintenance staff for cleaning and monitoring flow of clients.
  • Provides assistance to clients, families and staff
  • Monitoring the flow of clients

Qualifications

  • College Diploma in a field related to Business Administration or a similar discipline
  • 12 years relevant customer service experience in a related setting
  • Other relevant business/computer courses or experience


In order to meet Canada Summer Jobs Funding Program eligibility, which supports this role, applicants must be between 15 and 30 years of age at the start of employment, and legally entitled to work in Canada.


Please forward your resume and clearly state Job 23.

08 by March 13, 2023 at 5:00 pm to:

Human Resources

Grandview Kids 600 Townline Road South, Oshawa ON, L1H 0C8

Human Resources, Grandview Kids 600 Townline Road South, Oshawa ON, L1H 0C8


Grandview Kids aims to be deliberate in our consideration of diversity, defined as differences in race, colour, place of origin, religion, immigrant and newcomer status, ethnic origin, ability, sex, sexual orientation, gender identity, gender expression, and age.

Recognizing and valuing diversity and equity must be accompanied by concerted efforts to ensure the inclusion of diverse and underrepresented populations, meaning that individuals must be and feel valued, respected and equally supported.

We invite applicants in the above defined areas to apply.


Grandview Kids is committed to complying with all applicable standards as set out in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

If you have accessibility needs and require alternate formats or other accommodations, please contact us.

  • We thank all applicants. Only those selected for an interview will be contacted._

Job Types:
Full-time, Seasonal

Contract length: 2.5 months

Salary:
From $17.00 per hour

Day range:

  • Monday to Friday

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Shift:

  • 8 hour shift

COVID-19 considerations:
We are following all safety protocols as mandated by the province and specify that all employees work with one employer to increase safety of ou