Office Support Specialist I

4 weeks ago

Oshawa, Ontario, Canada Lakeridge Health Full time

DUTIES AND RESPONSIBILITIES:
  • Assist with venue reservations and associated administrative tasks, including organizing setup, catering, and directing internal and external stakeholders to appropriate services.
  • Facilitate educational training for various programs, coordinating with instructors, participants, and the Medical Simulation Specialist.
  • Support onboarding processes for students and staff as needed.
  • Provide scheduling and administrative assistance to preceptors, educational leaders, and the Academic Affairs program as required.
  • Assist with LHEARN events, which includes scheduling educational sessions, coordinating with speakers, managing course accreditation, and overseeing registration and amenities.
  • Prepare materials for events and courses, including slide presentations, marketing content, agendas, and other essential documents.
  • Deliver administrative support, including meeting documentation, for the LH Education Council.
  • Prepare and disseminate marketing and communication materials for the LHEARN Centre, such as e-newsletters, updates for internal and external websites, and annual postcards.
  • Provide exceptional customer service to both internal and external stakeholders.
  • Utilize independent judgment and practical problem-solving skills to address issues as they arise.
  • Offer basic Audio-Visual (AV) support to users of the LHEARN Centre.
  • Serve as the Health and Safety representative for the Academic Affairs and LHEARN program.
  • Explore, develop, and implement wellness initiatives for the team.
  • Report to the Manager of Academic Affairs & LHEARN regarding opportunities for enhancement and efficiency.
  • Perform other duties as assigned.

QUALIFICATIONS:
  • Experience in an administrative or customer service capacity, ideally within a healthcare or educational environment; Office Administration Diploma is advantageous.
  • Intermediate proficiency in computer applications, including Microsoft Word, Excel, Outlook, PowerPoint, Teams, SharePoint, and Canva.
  • Exemplary communication and interpersonal skills, with a strong emphasis on customer service.
  • Proven ability to evaluate inquiries and challenges, exercising sound judgment in making appropriate referrals.
  • Demonstrated capacity to work efficiently and independently, even amidst frequent interruptions.
  • Successful track record in effectively organizing and prioritizing work tasks.
  • Ability to manage multiple responsibilities concurrently and demonstrate self-motivation.
  • Detail-oriented and results-driven approach.
  • Understanding of and commitment to comprehensive safety programs and practices, including those related to staff, patient, and environmental safety.
  • Consistent attendance record with the ability to maintain this standard.
  • Willingness to accommodate occasional evening work as required by events.
  • Flexibility to work across various sites as necessary (remote work arrangements are not suitable for this role).
  • Experience in event planning is a significant asset.
  • Skills in digital and/or print design are beneficial.

CONDITIONS OF EMPLOYMENT:

The terms and conditions of employment align with the policies and procedures of Lakeridge Health.

Lakeridge Health appreciates all applicants; however, only those selected for an interview will be contacted.

Successful external applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six months.

Accommodation will be provided throughout the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants should communicate their needs in advance.

At Lakeridge Health, we value inclusion and diversity. We are dedicated to fostering a culture that is respectful, inclusive, and accessible, and to employing a workforce that reflects the diverse community we serve.

As an equal opportunity employer, we welcome applications from all qualified individuals.

Lakeridge Health is committed to ensuring a safe and healthy work environment and to preventing the transmission of COVID-19 infections among team members and patients.

New team members will be required to provide proof of full vaccination for COVID-19 during their Post-offer/Pre-employment Health Assessment, subject to any exemptions recognized under the Ontario Human Rights Code.

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