Manager On Duty

2 weeks ago


Whistler, British Columbia, Canada Crystal Lodge Full time

WHAT IT'S ALL ABOUT
LOCAL, FUN & FRIENDLY, PROGRESSIVE, RESPECT, TEAM PLAY

Are you a people person? Are looking for a place to grow your career in hospitality? We are a group of
FUN & FRIENDLY people looking for some fresh faces to add to our Crystal Lodge family

WHAT YOU'LL GET TO DO

  • Provide guests with a seamless experience from checkin to checkout
  • Manage and
    EXCEED their expectations
  • Share your
    KNOWLEDGE of Whistler and its surroundings
-
SUPPORT the wider team and enhance the overall guest experience - ski/bike/car valet, luggage handling, room deliveries, reservation calls

  • Approach an uncomfortable situation in a
    CONFIDENT and
    PROFESSIONAL manner
  • Step up in the absence of the Front Office Manager
  • Provide
    LEADERSHIP and
    TRAINING to new recruits
  • Familiarize yourself with the hotels Emergency & Crisis procedures

WHAT YOU BRING
-
KNOWLEDGE and
EXPERIENCE - preferably 2-3 years as a people person and leader

  • Professionalism, passion, and a
    DAZZLING personality
  • Energetic and supportive attitude toward our business, our guests, and our environment
-
PROGRESSIVE and forward-thinking attitude - always looking for ways to improve the overall guest experience

  • Open, honest, and respectful communication an allaround
    TEAM PLAYER:
  • Multi-tasking proficiency, and effortless ability to prioritize
-
JUMPS into a challenging situation

  • Supercomputer skills
  • MS Office, and property management systems
  • Bilingual is a bonus

WHAT WE OFFER

  • Staff discounts at Beacon Pub & Eatery, Table Nineteen at Nicklaus North, and other GolfBC destinations
  • Annual complimentary stay at the hotel
  • Familiarization tours for local activities
  • Great employee recognition programs
  • Fun staff events yearround
  • Flexible schedule to enjoy your favourite outdoor activities
  • Extended health benefits
  • Growth and training opportunities
  • A dedicated and supportive management team
**_
*Whistler Experience Spirit Pass available for full time employees starting prior to December 1st, 2023*_
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