Practice Enablement Specialist

1 week ago

Toronto, Ontario, Canada Sage Full time

As our Practice Enablement Specialist, you will ensure practices using Sage solutions for themselves or to serve their clients maximize value and achieve a successful implementation.

You will work closely with their sales colleagues to develop relationships with bookkeeping and accounting practices.

Every day, you will work closely with practices to ensure they are satisfied with the services they are considering or have purchased and to support them in fully utilizing their products for their firm internally or their end-user clients.

To thrive in this role, you will use a structured multi-channel contact strategy and a Practice Success Program to maximize the value of the selected products and services.

This will be driven by a consultative approach based on the firm's practices, needs, and aspirations.

Key Responsibilities

  • Engage through outbound calls to onboard bookkeeping and accounting practices to increase retention and adoption of their solutions for their internal needs or enduser clients.
  • Prepare and present virtual product demos tailored to a practice's or client's needs during the presale or postsale stage.
  • Develop a trusted advisor relationship with key stakeholders and executive sponsors in bookkeeping and accounting practices.
  • Develop an expertlevel understanding of key Sage products and leverage it to provide relevant adoption and technical recommendations on solutions and enhancements customized to the practice business needs.
  • Work with bookkeepers and accountants to ensure they gain the total value of their Sage solutions by defining the desired business outcomes and building a Practice Success Plan with the appropriately identified objectives, stakeholders, milestones, risks, and metrics needed to achieve them.

Requirements:

  • A minimum of 3+ years of experience in customer success, pre/post sales, and/or customer service in a fastpaced environment.
  • Experience promoting value through customer experience while maintaining high customer service standards and delivering on KPls.
  • Strong ability to uncover unique value at the pre
- or post-sales stage and drive value and interest in practice for expansion or growth.

  • Enthusiastic, caring about clients' needs, wants, and challenges, and willing to go above and beyond to empower businesses/practices for success.
  • Technical skills required, as they relate to the use of the products.

Perks? We have plenty:

  • Competitive salaries that landed us in the top 5% of similarsized companies (according to Comparably).
  • 100% paid premiums for health, dental and vision coverage.
  • RRSP contribution match (100% up to 4%).
  • 35 days paid time off (11 national holidays, 16 vacation days, 3 personal days, 5 sick days).
  • 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date.
  • 5 days paid yearly to volunteer (through Sage Foundation).
- $5,250 tuition reimbursement per calendar year starting 6 months after hire date.

  • Sage Wellness Rewards Program (annual fitness reimbursement).
  • Library of ondemand career development options and ongoing training offerings.

Dig deeper about who we are:
LI-MB2

  • Sales Enablement Specialist

    1 week ago

    Toronto, Ontario, Canada Achievers Full time

    Achievers' Global Revenue Enablement & Training team is looking for a highly motivated and experienced Sales Enablement Specialist passionate about process, training, and leading enablement programs designed to deliver a world-class experience. The Sales Enablement Specialist will play a critical role in driving the success of our sales organization by...

  • Sales Enablement Specialist

    1 week ago

    Toronto, Ontario, Canada Docebo Full time

    Hey you \uD83D\uDC4B Want to work for one of the fastest growing SaaS companies in the world? \uD83D\uDCC8We're building the next generation of learning software that companies like AWS, Netflix, Opentable and L'Oreal rely on to deliver training \uD83D\uDCBB We believe learning is for everyone, and that we all have something we can learn from each other. We...

  • Sales Enablement Specialist

    1 week ago

    Toronto, Ontario, Canada Kinaxis Full time

    At Kinaxis, who we are is grounded in our common belief that people matter. Each one of us plays an important part in accomplishing our work, building our culture and making a global impact.Every day, we're empowered to work together to help our customers make fast, confident planning decisions. This is how we create a better planet - for each other, for our...

  • Specialist, Change Enablement

    1 week ago

    Toronto, Ontario, Canada Borden Ladner Gervais LLP Full time

    We areBLG:Canada's Law Firm. Our culture is one of vigilance and curiosity, Firm-wide collaboration, unfailing mutual respect and dedication. We pride ourselves on having standout talent and delivering an exceptional client experience.We are a future-minded Firm delivering high-value advice and known for our unwavering commitment to innovation, diversity and...

  • Customer Enablement Specialist

    1 week ago

    Toronto, Ontario, Canada AlayaCare Full time

    Job Description: Job information Customer Enablement Specialist from the Company AlayaCare , this latest Customer Enablement Specialist job vacancy is located in the city Hybrid remote in Toronto, ON located in the country Canada . This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree . Job...

  • Practice Application Specialist

    1 week ago

    Toronto, Ontario, Canada dentalcorp Full time

    Who you areYou are a service oriented individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are self-motivated and experienced Practice Application Specialist working in a busy IT department. You will provide support in various IT areas including (but not limited to): Practice Application...

  • Sales Enablement Specialist

    1 week ago

    Toronto, Ontario, Canada CLIO Full time

    What your team does: Revenue Enablement supports the Revenue organization with the tools, technology, content, training, process, and support necessary to do their jobs effectively and meet revenue targets. This looks like onboarding new hires, building effective content (like playbooks), ongoing skills reinforcement, etc. Who you are: You will be a...

  • Customer Enablement Specialist

    1 week ago

    Old Toronto, Ontario, Canada AlayaCare Full time

    Job Description:Job information Customer Enablement Specialist from the Company AlayaCare, this latest Customer Enablement Specialist job vacancy is located in the city Hybrid remote in Toronto, ON located in the country Canada . This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree . Job Vacancies in this...

  • Revenue Enablement Specialist

    1 week ago

    Toronto, Ontario, Canada Clio Full time

    Cliois more than just a tech company-we are a global leader that is transforming the legal experience for all bybettering the lives of legal professionalswhileincreasing access to justiceSummary:What your team does:Revenue Enablement supports the Revenue organization with the tools, technology, content, training, process, and support necessary to do their...

  • Customer Support Specialist

    1 week ago

    Toronto, Ontario, Canada Practice Better Full time

    About us: Practice Better is a leading all-in-one practice management software solution transforming how health & wellness professionals run their practices and support their clients. The company serves 15,000+ customers in over 70+ countries across the globe, and processes hundreds of millions annually in payments on behalf of customers. Over 65% of...

  • Revenue Enablement Specialist

    1 week ago

    Toronto, Ontario, Canada Glassdoor Full time

    Why Glassdoor?:When you work for Glassdoor, you help people everywhere get ahead in work and life. That's because we're moving fast to become the leading community for workplace conversations. Every day, we foster radical transparency by giving professionals a platform to connect authentically and anonymously. Think real talk with real people — plus...

  • Sales Enablement

    1 week ago

    Toronto, Ontario, Canada EightSix Network Inc Full time

    Sales Enablement & Data Research Specialist Part Time / Full Time Sales Enablement & Data Research Specialist Sales Enablement & Data Research Specialist Location: Hybrid - Kingston or Greater Toronto Area Empire life is looking to hire a Sales Enablement & Data Research Specialist to join our Retail Distribution team Why pursue this opportunity The...

  • Sales Enablement

    1 week ago

    Toronto, Ontario, Canada Empire Life Full time

    Sales Enablement & Data Research SpecialistLocation: Hybrid - Kingston or Greater Toronto AreaEmpire Life is seeking a Sales Enablement & Data Research Specialist to join the Retail Distribution team.Why consider this opportunity?The Role: This is a newly created position where you can join a growing team and have the chance to make a significant...

  • Sales Enablement Specialist

    1 week ago

    Toronto, Ontario, Canada HUB International Full time

    About The RoleOur Client Strategies Division is seeking a client-focused Sales Enablement Specialist. This position is a Permanent Full-Time position that will provide support to the Cross-sell Officer and be a member of the Chief Sales Officer team. In this role, you will primarily support and lead cross-selling initiatives in Ontario and Atlantic and help...

  • Commercial Enablement Manager

    1 week ago

    Toronto, Ontario, Canada Molson Coors Brewing Company Full time

    Requisition ID:29509A Career in Beer and Beyond: Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life's moments. We've been brewing iconic brands for over 350 years and are now proud to be offering a modern portfolio that expands beyond the beer aisle.We are Talent Brewers with our culture rooted in our...

  • Regional Enablement Coach, Creditor Capability

    1 week ago

    Toronto, Ontario, Canada Royal Bank of Canada Full time

    Come Work with UsAt RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that...

  • Commercial Enablement Manager

    3 weeks ago

    Toronto, Ontario, Canada Molson Coors Full time

    Requisition ID: 29509 A Career in Beer and Beyond: Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life's moments. We've been brewing iconic brands for over 350 years and are now proud to be offering a modern portfolio that expands beyond the beer aisle. We are Talent Brewers with our culture rooted in...

  • Commercial Enablement Manager

    1 month ago

    Toronto, Ontario, Canada Molson Coors Full time

    Requisition ID: 29509 A Career in Beer and Beyond: Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life's moments. We've been brewing iconic brands for over 350 years and are now proud to be offering a modern portfolio that expands beyond the beer aisle. We are Talent Brewers with our culture rooted in...

  • Sales Enablement

    1 week ago

    Toronto, Ontario, Canada Empire Life Full time

    Sales Enablement & Data Research Specialist Location: Hybrid - Kingston or Greater Toronto AreaEmpire life is looking to hire a Sales Enablement & Data Research Specialist to join our Retail Distribution teamWhy pursue this opportunityThe role - this is a new position and your chance to join a growing team, while being provided the opportunity to make an...

  • Commercial Enablement Manager

    1 week ago

    Toronto, Ontario, Canada MillerCoors Brewing Company Full time

    Our Privacy Policy and Terms and Conditions have recently been updated, effective May 22, 2018. Please read these documents in full to ensure that you understand how Molson Coors collects, uses, and discloses your information. Click below to view this website. If you have read these policies and do not agree with them, or do not wish for your information...