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Supervisor - Toronto (Stockyards)
3 months ago
Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home products.
Canadian Tire offers competitive compensation packages including; benefits, potential for profit sharing, extensive training, and career opportunities from within and across the country at the Canadian Tire Retail stores.
Summary:
The Supervisor contributes to the success of a store by communicating the retail objectives of their respective department to the team.
This role is responsible for assisting the Department Manager in managing and leading the department in providing high quality workmanship and service that ensures customer satisfaction.
He/she assists the Department Manager and the team in consistently meeting performance expectations in terms of customer experience, sales growth, retail execution, and profitability.
Main Responsibilities and Tasks:
Garden Centre Supervisor
Gardening 2 year + required
Experience in Garden Centre, execution, and operations.
- Have a passion for horticulture and gardening
- Oversee and/or undertake day to day operations ( maintenance, cleanup, puruning, plant health and watering)
- Encourages and maintains a culture that values excellent customer service to all customers through effective training, supervision, coaching and performance management.
- Leads by example and consistently delivers an excellent customer experience.
- Maintains quality department presentation
- Encourages and maintains a culture that values an excellent customer experience through effective training, supervision, and coaching.
- Supervises and assists team members in daily departmental operations in order to meet established productivity goals.
- Assists with planning and managing daily/weekly departmental activities as well as seasonal changeovers, and works with the team to execute them.
- Provides support to cashiers and customer service representatives for cash pickups, cash closing, warranties, returns, guarantees, etc.
- Assists in the orientation and training of new employees, store opening and closing responsibilities.
- Assists in organizing and conducting regular department team meetings.
Requirements:
Gardening 2 year + required
Experience in Garden Centre, execution, and operations.
- Demonstrated supervisory, leadership, and/or managerial experience, or relevant experience.
- Highly approachable, customeroriented individual who thrives on offering exceptional service to customers.
- Effective written and oral communication skills and the ability to maintain professional communication, even in challenging situations.
- Ability to complete retail tasks according to instructions and to demonstrate responsibility for outcomes.
- Ability to assist in leading and managing others to achieve common goals in a fastpaced environment.
- Ability to motivate and coach others.
- Ability to resolve retail and/or customer issues.
- Ability to adapt and cope with challenging and changing situations.
- Ability to find solutions to problems and make decisions.
- Positive attitude, punctuality, and solid work ethic.
More about the position:
Gardening 2 year + required
Experience in Garden Centre, execution, and operations.
- Company events
- On site parking
- Store discount
Background Check Requirements:
- Reference Check
- Employment Verifications
- Criminal Background Check
- Credit Check
If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.
High-School or Equivalent