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Team Leader

3 months ago

Markham, Canada Dollarama L.P. Full time
As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing the daily retail store operations. This role involves supervising, training, and motivating store associates, as well as handling operational tasks and ensuring compliance with company policies.

Why join our team?
Stimulating and diverse working environment
Competitive compensation and benefits package
Company matched pension plan
Tailor-made training program and integration process
Opportunity to continue to develop retail and management skills and pursue a career within the company
Dollarama is a growing Canadian business

Daily tasks (but not limited to):
Leading and supervising store associates, providing guidance and support.
Responsible for store merchandizing, shelf stocking and boxing and unboxing daily shipments.
Ensuring excellent customer service standards are met.
Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken.
Implementing and maintaining visual merchandizing standards based on company strategy.
Addressing customer complaints and resolve issues promptly.
Ensure store safety and cleanliness standards are maintained.
Performing cash management, store opening and closing duties as needed.
Participating in inventory processes and new employee training.
Following-up on assigned tasks
Participating in the hiring and performance management process

What do you need to succeed?
Minimum of one (1) year experience in the retail industry
At least 1-2 years in a supervisory role
Ambition to progress within the company
Open availability required (day, evening, weekend)
Proven ability to efficiently organize time and manage priorities
Demonstrate good leadership and communication skills
Ability to work in a dynamic, fast paced and high-volume environment
Ability to multitask and prioritize in a fast-paced environment

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please apply online or apply in person at a store located near you.

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

_ WARNING : Dollarama will never ask you to send personal information such as your full name, address, date of birth or Social Insurance Number to us via email. Should you receive any job posting or information request asking you to complete a form or send personal information to someone claiming to be a Dollarama employee we encourage you to delete that message without replying. Requests such as the ones referenced here may be an attempt by someone outside of Dollarama to obtain your personal information for the purpose of identity theft._

Job Types: Full-time, Part-time

Work days:
Weekends as needed

Experience:
Supervising: 2 years (required)
Retail sales: 1 year (required)

Work Location: In person