Systems and Website Administrator
2 weeks ago
This is a hybrid position, with working hours from Monday-Friday, 8am-4pm.
The role is suitable for Canada-based applicants only who are located within a short commute to our offices in South Etobicoke. The incumbent will be required to come to the office on a hybrid schedule, including when there is assistance urgently needed onsite.
Duties & ResponsibilitiesThis role encompasses a blend of duties in Systems and Website Administration and Technical Support. • Website maintenance assistance including product uploads and specifications (spelling, categorization, updates, activations/deactivations).• Administer security best practices and maintenance.• Installing and configuring hardware and software components.• Troubleshooting hardware and software issues.• Managing the repair or replacement of damaged hardware.• Upgrading systems to enable software compatibility.• Installing and upgrading anti-virus software and security systems to ensure network security.• Data backup and recovery.• Providing technical training and support needed to employees and departments.Experience (5 years minimum)• Mac/Apple platform (5 years in professional maintenance & troubleshooting)• Email servers• Network security
Skill Set Required• Advanced understanding of Mac OS and iOS environments.• Advanced understanding of networks and security of networks.• Proficient in English both written and spoken.• Soft skills for delivering quality technical support and training to a team.• Codification of procedures.
Our Company Values• A relentless pursuit of delivering premium customer service.• True team spirit that considers the impact on the team in all that we do.• Professional, authentic, and thoughtful communication.• Embodiment of Integrity with full transparency and accountability.• A thirst for knowledge, understanding and personal growth.What We Offer• Hybrid work schedule• Monday-Friday, 8am-4pm• Casual dress• Benefits Program• Year-end Bonus
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