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Office & Administrative Assistant

2 months ago

Halifax, Canada CPA Nova Scotia Full time

CPA Nova Scotia is the regulatory body for Chartered Professional Accountants in Nova Scotia. We are recruiting an Office & Administrative Assistant to join our team. The ideal candidate is a highly organized individual with a professional approach who would enjoy interacting with the membership on a regular basis.

Overview of Key Responsibilities

Reporting to the Director of Member Services, this person will be responsible for:

  • Maintaining the logistics of the annual PD program. Responsible for creation of courses in the membership database as well as the Learning Management System for both live and on-demand sessions. Ensure upload of course materials to database. Assist members with registration issues such as manual registration, cancellations, refunds, and transfers. Liaise with third party course providers for invoicing and securing course materials. Create, distribute, and track course evaluation surveys. Create Zoom meetings for courses and ensure information is entered in Learning Management System. Host virtual sessions, as required.
  • Main point of contact for members. Answer main phone line, address inquiries, and re-direct calls as appropriate. Monitor, answer, and re-direct emails in the Member Services mailbox as appropriate. Greet visitors to the office.
  • General support services. Maintain and order office, classroom, and kitchen supplies. Act as main point of contact for couriers, incoming and outgoing. Retrieve and distribute mail. Ensure general cleanliness of kitchen, lobby and copy rooms. Assist Directors with meeting room set up and ensure rooms are properly tidied and cleaned after meetings as required. Assist with classroom maintenance and provision of refreshments during live PD sessions or with other meetings, as requested.
  • Member Services team support. Assist Director of Member Services with administrative needs on an ad hoc basis. When required, provide support at member events.

Experience and Education Requirements

  • Completion of a Business Administration or related program
  • Experience working in a membership-based environment
  • Experience working with a learning management system considered an asset
  • Experience working with adult training or professional development programs considered an asset
  • Solid interpersonal and client-facing communication skills
  • Proven experience working with MS Office and virtual platforms
  • Proven problem-solving abilities and attention to detail
  • Effective time management and collaborative skills
  • Strong desire to meet deadlines
  • Ability to work independently

To Apply:

If you would like to submit your resume for consideration, please email your cover letter and resume to Amy MacIsaac at amacisaac@cpans.ca by 4:00 pm, September 6, 2024. We appreciate all applications however, only those individuals selected for an interview will be contacted.