Bilingual Mortgage Specialist

4 weeks ago

Moncton, Canada Randstad Canada Full time
We are looking for skilled professionals to join our team as Managed Mortgage Specialists. This role offers an exciting opportunity to work in a dynamic environment, providing key support to both internal and external stakeholders. We are dedicated to fostering a culture that values diversity, inclusion, and the success of each employee, offering you the chance to grow both personally and professionally.

Advantages
Comprehensive Benefits: Includes virtual healthcare and an Employee & Family Assistance Program.
Retirement Savings: Group plan with company match.
Paid Time Off: Generous vacation and holiday package.
Work Flexibility: Hybrid work options available.
Community Engagement: Paid volunteer opportunities and charitable donation matching.
Employee Recognition: Referral incentives, performance-based incentives, and stock purchase plan participation.
Professional Development: Access to mentoring programs and tools for continuous growth and development.

Responsibilities
- Client Support: Provide superior customer service by handling pre- and post-closing requests, addressing calls and inquiries promptly and professionally.
- Document Review: Process Property Information Forms, Notices of Change, and follow-up tasks according to lender guidelines and service standards.
- Compliance Management: Ensure all lender and solicitor conditions are satisfied before approving fund release and after reviewing final documents.
- Issuing COIs: Accurately issue Certificates of Insurance (COI) in a timely manner.
- Risk Mitigation: Stay updated on underwriting practices, collaborating with the underwriting team to manage risks.
- Reporting: Provide lenders with regular updates on file status, including completed and outstanding items.
- Audit Compliance: Ensure compliance by meeting audit standards and maintaining precise records.
- Record Maintenance: Keep internal systems updated with accurate and detailed file notes.

Qualifications
- Experience: Previous experience in mortgage processing or managing real estate files from start to finish is strongly preferred.
- Customer Service Skills: Proven ability to build and maintain strong client relationships.
- Attention to Detail: Ability to multitask and work efficiently in a fast-paced environment while maintaining accuracy.
- Organizational Skills: Strong time management and organizational abilities.
- Technical Skills: Proficiency in MS Office (Word, Excel, Outlook).
- Language Proficiency: Fluency in both French and English is required.
- Schedule Flexibility

Summary
If you are ready to be true to yourself while creating great relationships, great conversations, and great futures, we welcome your application. Join our diverse team that delivers high service and performance through deep connection, empathy, and creativity. Now, for the future.

Apply online or send your resume to mohamedanas.shaikh@randstad.ca with subject as job title
Only Bilingual candidates with relevant experience will be contacted for consideration of this role

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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