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Account Manager

1 month ago

Vancouver, Canada WTW (Willis Towers Watson) Full time

This is an exciting opportunity to join WTW's Aviation & Space team. The Account Manager - Aviation & Space is the person is responsible for securing the renewal of existing business with assigned aviation accounts and to maintain the relationship between the local offices and assigned clients. The Account Manager - Aviation & Space also monitors insurance and risk management needs, recommends appropriate coverage and contributes to the sales process with development of prospective with existing clients. The position requires and in-depth knowledge of the aviation insurance business, including knowledge of moderately complex placements. Travel and social interaction at industry events / meetings are also required.

The Account Manager - Aviation & Space monitors insurance and risk management needs, recommends appropriate coverage, and ensures that technical specialists are brought in when necessary. The lead associate is also responsible for collections, record keeping, and quality of service provided to clients so that the assigned book of business is profitable. If you are an aviation enthusiast looking to join a growing organization with unlimited growth potential, this may be the perfect opportunity for you

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role

Additional Responsibilities:

  • Resolves problems using existing solutions.
  • Contributes to process improvements
  • Executes moderately complex placement and client management process
  • Contacts existing clients to ensure quality service is being delivered
  • Identifies and monitors insurance and risk management needs of prospective or current clients
  • Conducts needs assessment with current and potential customers
  • Facilitates new business through networking, prospecting and communicating with current clients
  • Identifies and presents appropriate services to client
  • Manages claims on behalf clients
  • Maintains extensive market relationships
  • Develops account strategies, presentations, and other forms of communication with client
  • Prepares and delivers underwriting submissions
  • Maintains account documentation and correspondence
  • Negotiates responsive programs and service agreement rates
  • Provides customer service, including resolving customer inquiries and problems
  • Establishes procedures for claims administration and loss prevention activity

Qualifications:

  • 5 years' experience within the insurance industry; preferred
  • Aviation industry experience; preferred
  • Insurance Broker License; preferred
  • Experience with Aviation Insurance Brokerage business; required
  • Knowledge of complex insurance placements
  • Experience with claims resolution facilitation
  • Knowledge of principles and processes of business management
  • Knowledge of principles and methods involved in selling services
  • Ability to establish and maintain working relationships
  • Ability to identify and find essential information
  • Ability to sell or influence others
  • Required Skills:
  • Interpersonal
  • Quantitative/analytical
  • Software proficiency - Word processing, Spreadsheet, Presentation
  • Verbal and written communication
  • Active Listening
  • Critical thinking/logical reasoning
  • Problem solving and decision making
  • Organization


Compensation

The base salary compensation range being offered for this role is $75,000 to 80,000 CAD.

This role is also eligible for an annual short-term incentive bonus.

Equal Opportunity Employer

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